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January 2024 by C. A. T.
My mom and I stayed here in September, 2023 for family related purposes. The wonderful people who work at this hotel have friendly and caring personalities, our room was clean, warm, modern, and the breakfast buffet was excellent! Some of the delicious items to choose from included waffles that you can make yourself, hard-boiled eggs, scrambled eggs, breakfast style potatoes, protein, toast, yogurt, cereal and milk, juice, oatmeal, mini jellies and mini Nutella packs! There was a highschool soccer tournament group at the hotel, too. Lots of people but not loud. Walking distance to a shopping center area. We definitely will be happy to stay there again! Thank you Crystal, and the hotel manager and staff for your kindness and generosity.
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January 2024 by Brandy G.
Horrible stay at La Quinta , Federal Way, WA. Checked in on Thursday and there was no remote for tv plus all the cables of tv were disconnected from the wall. Let front office know and left. Came back at 9 pm, nothing was done. Let them know again. Next day people came but couldn't fix it. Friday night moved to another room. But found out the heater was broken on that one and literally slept with my coat on that night since no one came to fix it. On Saturday night moved to my third room of the weekend. Finally had a room with everything working. During this dilemma all the front office people were sympathetic but embarrassed since all these happened. As I left by paying full amount for the weekend, I was told the General Manager will call me on Monday....but no one called!I dodged all these with understanding without getting angry. Moving my stuff room to room was a hassle but again I kept my cool. A simple call and apology from GM would be nice and perhaps give them another chance on my next visit to area.
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January 2024 by Xiaoyu Yao
Noise*The AC is ancient models with noise like tractors.* The wall is very thin and you can hear noise from next door and hallway clearly.* Though not close to highway, the car noise can be heard at night.Service* no room clean during the stay unless you call to request. This was fine during Covid-days but they seem to find a new way to cut cost.* can’t keep promise. Guest can get booted out during paid lake checkout. Very unprofessional!!!!
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December 2023 by Randal Craig
The location is perfect for someone without a vehicle. The metro otrandfer station is just across the park. There's a Walmart, Best Buy, a mall Safeway, Goodwill and many other shopping stores within walking distance. The staff have all been pleasant and very helpful.
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December 2023 by Krysta M
The staff were all friendly and helpful. I understand that they do not turn down the rooms every day, with staffing shortages I have seen this becoming the standard in many hotels. My COMPLAINT is with the room. The couch/bed was very tattered and had STAINS on the cousins. The pullout bed was extremely UNCOMFORTABLE, even by pullout bed standards.
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November 2023 by Dan Donihue
We stayed for several nights but they didn't tell us, until we checked in, that they only do room service every three days. Consequently, we ran out of clean towels, our trash was overflowing, and we ran out of coffee. When I went downstairs to the restaurant at 6:20 AM to get some coffee, it was still closed, even though the sign said it would be open at 6 AM. Although, everything else about the restaurant and their food and service turned out to be good at each visit. Not sure what the reason is for no room service, but this hotel seems very overpriced considering that aspect was lacking. Good job to the restaurant (except for being open late that one day), but the rest of the hotel service stunk. Sorry to have to report that. Yes, I know I can make my own bed, go downstairs and get coffee, and call the front desk to get towels or empty the trash, if needed. I just believe I shouldn't have to do all of that when I'm paying out that kind of money.
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September 2023 by Shawn Noble
The staff and management took advantage of a woman who was in need of medical attention and in a state of confusion checked into a room. Approximately 45 minutes later she was picked up by family and had not used the room other than to set her belongings inside the door. Management was unwilling to give a refund for the unused room. I have had good experiences at Laquinta in the past but won’t be staying with them again. Being unkind has consequences. They should have done the right thing.
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September 2023 by Shawn N.
The staff and management took advantage of a woman who was in need of medical attention and in a state of confusion checked into a room. Approximately 45 minutes later she was picked up by family and had not used the room other than to set her belongings inside the door. Management was unwilling to give a refund for the unused room. I have had good experiences at Laquinta in the past but won't be staying with them again. Being unkind has consequences. They should have done the right thing.
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September 2023 by Jorge Bartose
Breakfast was absolutely amazing! This is what I expect when I see "hot breakfast!" The room was immaculate, the service was on point, and they provided everything I asked for. Way to set the bar high!Rooms: Clean, welcoming, and spacious. The bathroom had a huge walk-in shower.Walkability: Several restaurants within walking distance. Transit center is also within walking distance. Very convenient location for this establishment.
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September 2023 by Jeffrey Strauss
This was a very nice place to stay for two days. Very clean. Hotel had everything we needed. Breakfast was great.Walkability: Easy to walk to everything. Area way relatively quiet for being central to city life. The people were friendly for the most part, those that weren't particularly friendly kept to themselves.
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September 2023 by Christina Mccown
Had a nice relaxing experience, no complaints. The Breakfast is very convenient and the park across the street is awesome for kids it even has a splash pad.
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August 2023 by Kirin C. (IsTheWub)
I liked the room layout a lot. The beds were staggard, which helps with not hearing the other person snore. Nice bathroom, shower curtain was only one sheet so water did escape. The pool was nice :)Walkability: Restaurants and a mall within 10 minutes, a large park right across the street with the transit center just behind it.
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July 2023 by Dina Stepanova
Our staying was great at this hotel. Everything was perfect. I love the location, you will have everything you need in a walking distance. Clean hotel and room. Complimentary breakfast - boiled eggs, scramble eggs, baked potatoes, sausages, orange, original or strawberry waffles, chocolate croissants. Breakfast is every day the same. I love the design in the hotel. There is a laundry, make sure you have enough quarters for, there is no coins machine and it will be hard to exchange even at the front desk. I'm glad we were lucky and had a 2$ exchange at the front desk, but we had to wait for the exchange until 10 a.m. It would be perfect if there will be a exchange machine or a card payment for the laundry. This is not a complaint, just a suggestion.Next time we definitely will stay in the same hotel.Make sure you have enough quarters with you if you are thinking of using the laundry room.
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July 2023 by Johnnie Wade IV
Love the location! A good selection of restaurants and grocery stores nearby. Regardless, shower head was dripping and not screwed in all the way, and the fire alarm was hanging 6 inches from the ceiling. The biggest problem I had was 2 men walking m into my hotel room while I’m away and my significant other is sleeping. No harm was done they walked out once she woke up apologizing for having the wrong room. I call to let the hotel know what happened and spoke to two clerks. Both following script and only letting me know “it was probably a misunderstanding.” They did apologize but without being told how it happened after I asked, I now feel uncomfortable leaving my significant other alone in the hotel room while I’m away.Edit: She then got locked out of our room, so mystery is solved; they gave our room away by accident after 1/3 nights.Edit #2: Got locked out the second day as well.
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July 2023 by Mayur Salian
*Excellent hotel for stay, right on spot for near by shopping & other attractions. *Good variety of restaurants nearby.*Cook here is humble & service by heart.*Reception desk is also humble & welcoming.
