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December 2023 by Doug Quinn
My doctor did submitted a blood draw to Labcorp and they sent me an email saying my results were ready. I logged into my account to see the results and I can’t believe they made me complete an Identity Verification Test. This is absolutely stupid and ridiculous. Why in the world would these idiots make me do this? I answered the questions honestly but they said I failed and to download the quiz and send them to them. What??? Are you serious. For my lab results? This is criminal elder abuse and I am going to report you the government and file a lawsuit for elder abuse. Whoever made the decision to require this for lab results should be fired.
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December 2023 by Jennifer Clancy
Never greeted! Four staff sitting at the desk bad mouthing patients, talking about reviews, and surveys and as far as I can tell yes they deserve every criticism.
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November 2023 by Becky Golden
Had a lovely experience with a phlebotomist today. Her name is Teresa, and she is the absolute best. I have veins that make most blood draws a nightmare;several stabs on both arms, etc. You know the drill. Well, Teresa was so smooth I didn’t even feel the needle go in, and I was watching.too. She is AWESOME!!!
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June 2023 by Tina Becker
The front desk receptionist is rude. She was very short with a man from another country who didn't understand their policy or how he was expected to know what papers to have. Then she told him you need this job dont you? She was rude to him when he asked questions and told him to take it somewhere else when he asked questions about why he was expected to know their job. You can't leave the room once checked in and it's tiny. If you have a shy bladder plan on being talked to like a criminal. With the amount of personal information, the front desk yells over the phone, and in-person makes me worried about hippa laws. I know the name birthday and personal info of everyone in here. I know that people on Medicare are told they will have to pay 200 plus for their blood tests unless the other insurance picks it up. They dont need a front desk receptionist since they ask you to sign yourself in on a machine that scans your i.d. at least you can go that route if you don't want her yelling your info out. If you're lucky. So sad that my sons first experience with his new job is this. Do better
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February 2023 by E C
Don't go here for employment related drug tests the wait times are terrible because the people who have tests ordered by a doctor go ahead of you. One time I waited over an hour at my previous job at least I was on the clock but wow I was so bored waiting. Actual tests takes under 10 minutes it should be in and out. Today I had a pre employment test for a new position and I went in on the wrong day and they said nothing about that to me. I got an email from the job I applied to and that was how I found out. The wait wasn't bad today but I was not pleased that they didn't tell me I came in on the wrong day...Employment and medical testing should be separate that way people don't have 10 people ahead of them that just walked in when they've been waiting.
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September 2022 by Chris B
The technician was nice enough but. But when my results came in one of my labs was very abnormal and I was told to go straight to the emergency room. They redid the lab and it turns out it was actually fine but the emergency room physician explained that when the phlebotomist is bad at their job it can cause this particular test to come back incorrectly elevated. In other words, the phlebotomist did a bad job and because of it I had to leave a family function to run to the emergency room.
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September 2022 by J L
Says walk ins are welcome but they dont tell you its only by appointment.. despite walking in to 4 women standing around doing nothing with the lights still off. Lazy.
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September 2022 by Ace2k
Terrible customer service. They never want to help. I have an appointment at 12pm and came early too but never got my turn until 12:40
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September 2022 by A B.
I've come into this office twice now within 2 months and each time it was a fast process. I was kindly greeted by the front office staff who were professional and with a sense of humor. The technicians were also very efficient and professional, and even made me laugh. I'm not sure about other people's experience, but mine on these 2 occasions were great, and I definitely recommend this location.
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July 2022 by Matt M.
As a phlebotomist who got there tests done at this location, the wait wasn't that bad! As for the Phlebotomist (one in particular, starting with a "K") that did my tests was and dare I say; rude. Maybe it was a long shift idk but all I remember was leaving the building feeling worst then when I came in. Patient care(phlebotomist) 2/10. Professionalism(phlebotomist) 6/10. Bedside manner (phlebotomist) 2/10. Assurance 1/10. Venipuncture 8/10. Front desk 9/10. Wait time 10/10. Bathrooms 8/10.
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July 2022 by Francisca Burgos
Had a great experience! Did my 3 hr glucose test. Gustavo had soft hands and was wonderful. The front helped me out so much with getting my info and me calling the Dr. Office. I’m sorry I did not catch her name. She was so helpful. Made things run smoothly! Could not have asked for a better group of people!
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May 2022 by Al Glenewinkel
I love the Kiosk Check-in process. Quick and easy to follow. The location was very easy to find and there was plenty of parking. The staff was friendly and efficient. Even when the doctors orders were not available the technician was able to find it in the system.
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April 2022 by Baylor G
Insurance Fraud!!!!!!!!! Please go to another lab at all costs! Billed me for lab work that wasn't completed for a physician in a different city that I've never seen. Now I've spent days on the phone trying to get this resolved.
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April 2022 by B Ferron
I will wait until another location is available before I ever come back here. They can't do anything about wait times but they can absolutely do something about their attitude. The most disrespectful, flippant people I've ever had the displeasure of receiving services from. Absolutely ridiculous in a professional setting, liable to get you beat tf up anywhere else.Staff issues aside, Labcorp is a bloated, for profit system that negatively impacts the community and their ability to get needed services in a timely and respectful manner. We would be better off if the entire thing was dissolved. May the ceo die broke and alone.
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April 2022 by Trevor Garrett
This was a good location. But now that LabCorp has closed a couple nearby locations.This place is swamped and overrun.LONG WAIT TIMES, lobby packed, standing room only.I have been in three times attempting to take a urine test for my doctor, And they have had standing room only and wait times over an hour each time. To give URIN! (Doesn’t require assistance!)They need a new location or to open the location they just closed ASAP. This is extremely inconvenient not being able to take a simple lab test in under an hour.I’m going to go to a different location on a different day. Even driving distance I’ll save time.
