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November 2023 by Karl Jenkinson
The new company sucks. Pricing is deliberately confusing. It went up almost 50% a couple of months ago. There are 0-3 carts available. There is no telling if there will be any when you need them. Roof leak into the hall for months. "Waiting for approval to fix it". The staff are very helpful although sometimes ignorant about the website. Once you are there in person they are great.
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November 2023 by Bridgette S.
From the second I walked into the office to start my storage rental I got nothing but AMAZING customer service. Prices are AMAZING, hours and location are great with the instant amazing customer service I rate this place a 5 star with a recommendation for sure!
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September 2023 by Tanesha Howie
I stopped in just for an inquiry and on the spot got a tour of 2 different size spaces. Timothy was vey informative and compassionate as it was pouring down raining and he made sure we spent minimal time in the rain on the tour. I ended up renting on the same day. It took no more than 20 mins. Would recommend storage. Clean, warm and secure.
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September 2023 by Jay L
Timothy has been outstanding with communication and getting me set up. Unfortunately one of the days the elevator was out of service, he offered to help carry my stuff to my unit. Everything seems clean and well put together! I highly recommend
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September 2023 by Mia Maddox
Mr. Timothy Cox is an amazing and wonderful example of humanity. His empathy and efficiency when it comes to helping others to the best of his ability is unparalleled in today's modern world, with his own flair that simply makes you feel better for having spoken to him. I am so grateful and appreciative of his kindness, patience and understanding when it came to matters of protecting my most precious possessions. I wouldn't trust anyone to look after me with the same stellar regard and efficacy as he has. He has earned my utmost respect and praise. Thank you, good Sir. May you have a day as wonderful as you are.
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September 2023 by Laura Harvey
Wonderful!! Tim Cox (Store Manager) was excellent. He was extremely informative and did a great job setting clear expectations for me (a new customer to life storage). I appreciate the time he gave to help me finding what I needed!
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September 2023 by Daniel Mcgee
Tim and Debra provide exceptional service. And went above and beyond to make sure my transition to a smaller unit went extremely smooth.
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September 2023 by Jackie Nichols
Timothy…Thank you so much for reaching out via text to remind me to come in to make my payment… Sooooo Appreciative …Loved coming in and meeting you in person… You exude excellent customer service and such a positive attitude…anddd…I So look forward to seeing you when my next payment is do…Thanks Again…
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September 2023 by Brittany Burlot
The facility is always clean. Tim and Debra go above and beyond for anything we need !! Best customer service ever!! Thank you for all your help with getting us into our units!
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September 2023 by Teresa Henderson
Timothy took good care of us. Great price and clean space. The facility is in really good shape. Access hours are perfect for our needs. Highly recommend. Reserve online for the best deal.
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September 2023 by Hilary C
Recently getting set up has been seamless. Tim at front office is friendly and was accomodating. He also listens to your needs. 5 stars for now :)
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July 2023 by Chad Smed
Had all of our valuable belongings stolen, despite there being a gate with a pass code, a door with a passcode and a high security lock they were kind enough to sell me. They also make you pay for insurance, which only covers $2,990 of loss, or 10% of the value of our goods, many of which were irreplaceable family heirlooms. They have cameras everywhere but wouldn’t share the video. Later claimed they didn’t work in our area (what a coincidence). These people are crooks and cannot be trusted with your belongings. Also, the police, when they eventually got involved, told us it happens more often than you’d think at this location (and others) and there was really no way to get our things back. No way this could happen without help from the inside. Also, they continued to charge us while we sorted through the wreckage they allowed to happen. Scumbags from top to bottom.
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April 2023 by Laurie Vm
I cannot say enough about how awesome Connor and Precious were. They were both extremely helpful, friendly and generous in making sure I got the best deals. Precious even offered me one of her Red Bulls. I would highly recommend this storage facility. Precious and Connor are the best.
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March 2023 by Lawrence Warwick
After a few difficulties getting the entry codes correct everything is working out great. We moved our sister up here from Grays Harbor and had to get storage to handle some of the excess. Working out great so far.
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March 2023 by Dan Woods
It's a friend storage but it clean carts. Available to use one way in and out. Better then what I have seen at other storage facility
