-
October 2023 by Calvin Frank
Excellent customer service. Eric was extremely helpful and made the experience an in and out process.
-
October 2023 by J Feser
I received great customer service from Mike. He was very helpful and knowledgeable, and I would not hesitate to purchase another product from him.
-
September 2023 by Janet Hodson
I recently purchased a new mattress at Mattress Depot in Federal Way. Darci has been fabulous to work with. The mattress I bought was not working for me. After providing me with a few suggestions to try with the new mattress, Darci stepped in and made the exchange feel seamless. If I get the same delivery guys for the exchange, I am confident that exchange will be effortless. Thank you Mattress Depot team!!!
-
August 2023 by Grant Hunter
Darcy help me from the first minute I called until the minute I'm walking out the door is knowledgeable about everything and did a great job thank you I would recommend her personally to anybody.
-
August 2023 by Lucas V.
Darcy was so helpful and efficient with my time and money. Love the items she recommended.
-
July 2023 by Ianna Dudnic
I had a lovely experience buying a mattress for my mom. Darci was really helpful and made the whole process smooth and understandable. We’ve bought a couple of mattresses from the Federal Way location and have always had a really nice experience. Again cheers to Darci she was a great help!
-
July 2023 by chris brannon
Darci was an excellent sales person. She was patient when going over all of our purchase and payment options. Found exactly what we needed. I highly recommend going to mattress depot. Go see Darci!!
-
July 2023 by Danny
Amazing customer service and good knowledge. Their mattresses are good quality and were very helpful working prices out with me.
-
July 2023 by Cristina Parker
Super good service as always. I have been coming to this place for years.never disappoints. Your in good excellent hands.
-
July 2023 by Neal P.
We worked with Darci for a particular mattress need. She went over and above our expectations in helping us with our mattress situation. It is people like Darci that make us want to return to Mattress Depot.
-
June 2023 by Haley Keever
Bought a new mattress from Darci at mattress depot and she is incredibly knowledgeable. She’s incredibly nice, personable and helpful. I would absolutely come back here to buy a mattress again
-
June 2023 by Tae Ahn
I recently had a great shopping experience at this mattress store. I initially entered the store uncertain about which mattress to get, but the owner, with her exceptional customer service and extensive knowledge, helped me tremendously. She allowed me to try out as many mattresses as I needed and provided thorough explanations that instilled confidence in my decision-making process.Although I explored other mattress shops, none could match the quality of service, product knowledge, or sincere care for my needs that I found here. Because of this, I went back and made my purchase.I ended up getting an adjustable bed frame along with my mattress, and the result has been life-changing. My sinus and breathing issues, which used to hinder my sleep, are now completely relieved. I sleep soundly each night, much like a baby, and wake up refreshed.For anyone seeking to improve their sleep quality, I would highly recommend this store and the adjustable frame. Their dedication to finding a solution tailored to your needs, combined with their impressive selection of quality products, makes them stand out in the industry. Thank you for turning my sleep problems around!
-
June 2023 by Makalla Parr
I was helped today by Darci, she made me feel very welcomed. I was able to find a mattress within 25 min. She was quick to help me something within my price range and something that fits my comfort.
-
May 2023 by Daithí Phádraigh
She is awesome, a great customer service and a sales agent. She was kind and wonderful.
-
April 2023 by Mathew Rodriguez
Find Darcy!! She is your mattress gal pal! Soooo informative and all around helpful. No kidding, I haven’t had a sales experience like this in years. Thanks Darcy!