10AM - 8PM
1413 S 348th St Ste L104, Federal Way“Employees are friendly and greet customers. Kenneth was very personable, knowledgeable, patient, and efficient. He was able to guide us methodically to what seems like the best mattress. There was no pressure to buy. We were not planning on purchasing a mattress immediately. However we decided to make the purchase, because the customer service was outstanding; we felt confident in our purchase; and the price was reasonable. Highly recommended business.”
“I recently purchased a new mattress at Mattress Depot in Federal Way. Darci has been fabulous to work with. The mattress I bought was not working for me. After providing me with a few suggestions to try with the new mattress, Darci stepped in and made the exchange feel seamless. If I get the same delivery guys for the exchange, I am confident that exchange will be effortless. Thank you Mattress Depot team!!!”
“I recently bought a mattress from Casey at Mattress Depot USA, and I just wanted to share how incredibly helpful he was throughout the process. His knowledge and assistance made the whole experience smooth and enjoyable. Thank you, Casey, and the team at Mattress Depot USA, for the fantastic service!"”
11AM - 6PM
29314 Pacific Hwy S suite 100 a, Federal Way“I was kindly greeted by the sale associate when I stepped in. She helped me to choose the most comfortable sectional for me and my family. Absolutely love this place and will definitely be back to shop here soon. Great customer service and big selection for by every budget!!”
“Nazir, have great great customer service, he was very attentive to me. Very patient! Allow me to take my time and think about what i wanted . No pressure at all. He’s a very kind man. Need furniture don’t think twice come here. I will definitely be back again ?. Thanks Nazir ?”
“Bought 2 chests for my kids. Quality of furniture was great and matched their beds! Unable to give 5 stars due to poor communication from the sales staff. I understand that delays in shipments occur, especially now, but a quick phone call saying 'Hey, sorry, your item isn't here yet but its still on its way.' goes a long way. I had to call numerous times for updates.”
“Very easy to deal with! Location does not have any appeal yet you choose you furniture from a catalog and they deliver it the next day. Delivery was more than reasonable, I mean beyond believe cheap ($20). Furniture wise, you get what you pay for but beautiful, modern, changed the feel of my house. I would recommend this place to anyone that is looking for affordable furniture”
“My shopping experience at mattress firm today was great, Kenneth was friendly, very helpful, and knowledgeable. Worked with my budget, listed pros and cons of mattresses, suggested I try other brands with comparable mattresses also. It couldn't have been a better experience.”