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June 2025 by Alexis Broussard
Absolutely amazing staff. I’ve been to many metros and this one by far will always be my number one selection, thx guys. Stop by for amazing service.
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June 2025 by Py thon
Abdul was awesome, helpful and kind. Saved us a bunch of money with discounts. Great Experience!
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June 2025 by S S
Worst service ever. Changing my carrier!
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June 2025 by carlos huerta
Abdul was pretty good , he was beyond helpful and patience, keep up the good work,
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June 2025 by Suzan Rees
Great help
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May 2025 by Nicholas Lewis-Ryder
The two staff members at this Metro by T-Mobile store location were very kind to me. They set me up with a new phone number and helped me transition from a flip phone to a smart phone. There were some problems with the cellular and internet service during the first two months, but, it is all resolved now. Hopefully! And, that is probably a larger network problem. The cost was fair and I should mention that I also purchased a refurbished or previously used router and got home internet too. 5/5 stars. Thank you, staff members for making me feel like a valued customer and taking the time to set up my account, and everything associated with it.
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May 2025 by marvella salgado
They did a great job in helping us
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April 2025 by lamont garrett
Excellent experience and customer service I highly recommend
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January 2024 by Elke Layton
I came here to purchase a new phone on my same number the guys who are working there they really helped me a lot to transfer my data from old phone to new phone and they take care of me very well . I recommend visit this store and grab good deals with them.
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December 2023 by Leighann Hutchins
They are amazing help to to fix my bill and phone problems it takes a little bit more time but they make it work for me. Amazing customer service.
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September 2023 by Tumuatasi Otemai
They are just Awesome. They help me out with a good deal I love metro by t mobile.
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September 2023 by Lila A.
Take time to read this before going to this location to upgrade a phone. Theyre scamming people. The guy that helped me didnt have a name tag but said his name was Syed, Jimmy was the other associate working (at least thats what his name tag said). I went in to get an upgrade on my line. Syed stated that he could not upgrade my line but he could put the phone on another number then in 5 days come back and he could switch it to my original number. Essentially I was charged to "add" a line to the account. Where I paid $40 to add a line and $25 activation fee plus taxes. Total is about $80. Store associate said total was $350 with the phone. I get a text message for a $79.42 payment. NOT the $350 cash I just paid. Syed asked to see my phone to scan a QR code. He DELETED the text of $79.32 payment and blocked the customer care number on my phone so that I would NOT see the texts coming in. I asked for printed receipt and he said he could not give me one, that corp. would send me one. I called customer support while in the parking lot and they said he should print me one and that I could've just upgraded my original number, also that I could go back in the store to get the receipt. I go into the store with customer care on speaker and Syed is whispering for me to hang up with them that he doesnt want them to HEAR what he did to my acct. I told him no. He then whispered for me to mute my phone. I told him no. He says nothing while customer care is on speaker and I finally get a printed receipt that is not ITEMIZED and leave. Receipt says $350 activation and no taxes. 3 hours later I get a text of a $350 payment on my account being REVERSED. I was not in that store or on a call with customer care when this payment was REVERSED.
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September 2023 by Jonathan Araujo
They are the most helpful people I have met thank you very much Thomas
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September 2023 by Rick Toreng
This guys are so crooked be careful. They will ask for your username and password many times plus will take a picture with there personal phone also they try to give you tablet for $40 dollar and they said.only $5dollar per month. they will lock you phone to stop receiving text from customer service. I notice that I have income text lock from customer service. So voids to open up the account
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September 2023 by Pinta Pinta
Thomas was very helpful and friendly and I love to see you everyday but that cannot possible. But this is life we have to meet every once in a month. ?
