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February 2024 by Sharon J.
No !! No one is allowed to use the restroom. There are ways to make restrooms available to all customers and maintain safety and security. Now you have to do self check out . Everything cost more and now we have to do somebody's job because Michaels doesn't want to pay a real person. What's next ? Will we have to go in the back or warehouse and find what we want No thanks !! The only 2 employees I saw in Michaels were very kind and apologized for the inconvenience. Not their fault They should quit and find a better place to work. I won't be shopping at Michaels anymore !
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February 2024 by Colleen Graham
Great prices on their items, have great discounts on things. A lot to choose from for your crafty minds. They just started using self checkout so there is no more cashier's. By doing self checkout it makes it better for employees to help you with your questions.
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January 2024 by Nick Nelson (daveraf)
The self checkout is a mess. No employee was there to help the customers who couldn't figure out the self checkout, so someone hit the button to call someone. My entire purchase was planned around using cash but the employee led me through using my rewards voucher and coupons on the self checkout before telling me that if I wanted to pay cash, she'd have to ring me up on the regular register. Once you use a voucher, it's removed from your account entirely; there was no way I could use it again at the regular register, so I had to bite a cost I wasn't expecting or planning for. Left in a worse mood than I came in with, unfortunately.Based on other reviews, it seems clear that the self checkout system here isn't working. Hopefully they're either gone or something is adjusted by the next time I visit this location.
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January 2024 by Darrick Carr
Good selection and decent prices. Not liking the kiosks self check out. They still had 2 people there to help people with the self checkout. Might have been faster just having them run a regular register. They were helpful and nice though.
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January 2024 by Timber A
This store was bare idk if it will be in business much longer
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January 2024 by Lisa Ludwig
Great job
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January 2024 by Vi Liu
Alot of shelves are empty, suppose it's from the holidays or perhaps the flip from the holidays. Did not like the fact that there were no bathrooms for shopers. I drove 40 minutes to this location to shop. They could at least t have bathrooms for paying shoppers.
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January 2024 by Diane D.
Overall service ok. Nothing special but after i finished checking out i noticed a 40% off advertised coupon with a barcode at every register! I asked the cashier and she said I would have to have pullit up on my phone. Why don't you ask customers before you finalize the transaction, if they want to use their coupons?! Customer service 2 stars.
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December 2023 by Kat
I had several vintage picture frames that I wanted to use to frame my wedding photos. The frames were kind of a mess. Ariel worked with me one on one through all of my frames. She gave me advice and they turned out beautiful! Thank you!
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October 2023 by GreatAmericanSatan S.
"our restroom is unavailable" - that'll float with the not insignificant portion of the clientele that are elderly or disabled. or me, maybe I'll leave a yellow slick in a back aisle somewhere, sunsabinches.
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September 2023 by Addie Rose
I just went to look while I was bored. I found a lot of interesting stuff for the fall holidays. It was cool just to stop in for a bit even if I did not take anything home with me this time. :/
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September 2023 by Haley Iselin
Visited on Saturday and a gentleman was so helpful. We were trying to find materials to make my nieces Comic Con costume and had never done anything like it before. He had so many great suggestions.I also had an issue with this Michaels and an online order back in December and the store manager handled it very well.
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September 2023 by Tomi Fernandez
Very clean for the area. Although I've found the employees are quite rude. They all act as though you're bothering them.The girl with short hair and acne is very pleasant. She went above & beyond to help me. She will be the reason I return.
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September 2023 by Kaylee Petersen
Decent open parking lot. Large shop but are regularly moving thins around. Good halloween collection! Staff is friendly. Coupons only work half the time.
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July 2023 by Kyle Belcher
The workers here tonight wereTHE worst. I'm not a shoplifter but they act as if I was stealing the whole store. Every single worker sucked. Besides the one who was checking us out. June 29th 2023
