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October 2023 by Nabiel
Because I didn't have too much time to search and make an appointment. But they helped me right away and the gel nail results were better than expected.
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October 2023 by Kamaiyah T
Vicky did an awesome job on my pedicure today. She made sure I was taken care of. She even took in consideration of what type of service I wanted! Thanks Vicky! I have happy toes now.Services: Foot massages
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October 2023 by Victoria Bottles
I live in Federal way and have tried just about every nail place in the area. My GF and I usually go about every 2 weeks. At other places one of us world be happy with the service and the other one wouldn't , but here we have BOTH ALWAYS been happy with the services provided. They do a great job smoothing calluses , and painting nails plus massage ,etc. We usually get the deluxe pedi and basic manicure . Only issue ever has been that the paraffin wax has been occasionally too hot, so we try to 'check' that before putting our feet in the bag. Otherwise great service!Services: Foot massages
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September 2023 by Lyudmila Arseniy
Pros:- Strong! - Been doing my regular tasks with mo issues: desk job, paddle boarding, volleyball, weightlifting…- Long Lasting! - 3 weeks old nails in attached picture (8/5 got them done, and today is 8/28)- Beautiful!- Good Service! - took a last min appointment right before closing and they were able to do other mani and pedi!Cons:- Rough Edges - a few spots weren’t smoothed out fully and periodically got caught in my hair, but may be due to my last minute appointment and rushing to finish.- Vibe - my friend didn’t feel like her ladies were very nice compared to mine, could be perception or spotty service.
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August 2023 by Sonia Lemus
These guys are super talented. Love my nails & the environment here, will definitely be back :)
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July 2023 by Neida Torres
Was told by the receptionist that my son was not allowed because he was being loud. Apparently she thought him laughing was interrupting people services. She then proceed to tell me not to come back with him or I would be asked to leave. The ladies here don’t care about custom service and we’re continuing to be rude even after I was paying.Service: Pedicure
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July 2023 by Charlotte Bailey
This was my first visit to Nail Trix. The staff was very friendly and helpful in the type of nails I should get for my "stubs". Great customer service and fair pricing. I will definitely be a repeat customer.Services: Acrylic nails
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July 2023 by JESSICA BARRON
Very sad that your staff saw a mother being criticized and talked down to because she had her autistic child with her, even after she explained to your other customers his disability and they continued attacking her your receptionist had the audacity to ask that mother not to come back. We all know that the nail-shop will not always be relaxing. Either you put a sign saying no kids allowed and make sure applies to every child even the quiet ones or then this becomes a discrimination issue. Or next time a customer is uncomfortable by a child you can offer to move them or to leave if they prefer. Your receptionist didn’t have to know how to control the situation 100% but she should’ve know how not to escalate the ugly situation!
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July 2023 by Kirstin Lahaie
I went here with my sister's bachelorette group. It was fantastic. We scheduled ahead for a group of 10. Almost the whole group did mani pedis. We also got gel and acrylics. They were able to get us all done quickly and efficiently. The staff was all friendly and professionally skilled. No one had any complaints.Services: Polish removal
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June 2023 by Brittney Nielsen
This was my first visit here and I'm glad I stopped by! The salon is huge and the staff is friendly. I was able to visit as a walk in no problem and my nail tech was fantastic. Thanks so much for the great service!Services: Foot massages
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June 2023 by Mary Ann Go
Vicky was great. She did an excellent job on my pedicure and manicure. Great foot & hand massage.Service: Gel manicures
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May 2023 by C Friend
This place was great! The lady who did my manicure took her time and touched every fingernail when it was done to make sure there were no snags! Something I complain about with my current nail spot. Filed every snag, trimmed every cuticle. The hand massage felt great! Everything was perfect. Couldn’t really have asked for more.
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May 2023 by Tana Car
I am a first time customer and these are probably the best nails I’ve had yet. I was super impressed with how they were done. The nail tech working with me was efficient but didn’t rush, and they turned out beautifully.It was a super friendly environment, the receptionist was really pleasant and the staff were interacting with other women who seemed to be regulars. They clearly have established great relationships with many of their customers which was sweet to see.I paid $70 before tip, totally worth it. Will be recommending to friends & family.Services: French manicures
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March 2023 by Katie Mitschow
Always a great experience visiting. Every single nail tech is great. Attentive, patient and efficient. Absolutely zero complaints. I moved here 2 years ago and finally found a great nail salon after going to lots of not so great nail salons!Services: Acrylic nails
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March 2023 by Kathleen Blackwell
First time, they didn’t give me ombré like I asked. I thought it was because they don’t speak English very well. 2nd time was charged $130 for basic pedicure and fill in. This time, I get to the counter and while I’m talking to the young girl she walked away looking at me talk. The older woman walked away too. Incredibly rude and overpriced. Don’t waste your time or money. Plenty of nail salons in Federal Way.Services: Manicure
