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January 2024 by Josiah Twombly
Do not shop here! ALL staff is extremely rude and have no idea about Customer Service. I worked Customer Service for 15 years, managing for 12 of those years. This isn’t my first absolutely horrible experience from this location, which is why I say “ALL” staff are rude. Couple days ago I took my 15 year old twin daughters to go pick out their first perfume and experience what shopping for nice perfume is like. When we arrived, I explained in full detail how my girls have never been shopping for perfume and I wanted to gift them for their birthday the experience of becoming young women. The lady working, I believe to have been the manager, seemed excited to help. Suddenly my 8 year old had to use the bathroom and couldn’t wait, so I asked the employee to show the girls some perfumes she knew to be popular within their age group and to let them select a few to smell and try out, while I ran youngest to the bathroom. When I got back, my twins were in front of the store waiting on me, looking a bit distraught. I asked what had happen and they explained that the employee was extremely rude to them and told them after she shared two perfumes her daughter likes, that she didn’t have all day to let them try perfumes. So one of the two asked if she had anything with a Vanilla note, and the employee told her they had no Vanilla anything at all, when clearly she was looking at an entire shelf of Vanilla products that had the label Vanilla in front. My girls are far from ignorant, and can read just fine. The employee then told them that they could only try what they had out for testers, which Perfumeries only had maybe 3 testers out. And for those of you reading this, thinking she knew she wasn’t going to make any money to help two little girls, I told her before I left the price didn’t matter and I wanted them to have something nice. She asked above $100, and I said the price didn’t matter if they liked it. So needless to say, they sold no perfumes to us that day, and I chose to take them to Macy’s instead. For the employees at Perfumerie, this was no way to make a guaranteed sale, no way to show little girls how they shop for perfume, and an extremely bad experience they’ll forever carry with them as their first experience of dealing with a perfume employee. Most get commission off the sales, so I’m a bit more in awe about all this and why? Grown adult acting this way with 15 year old girls that very much mind their manners.
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January 2024 by Avery Noble
Amazing selections
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January 2024 by Janelle Fuamatu
Kiran & Sam are amazing !! Both very welcoming people. Needed help looking for something for my dad for Christmas and they both knew what they were talking about . Thank you guys so much for your help. Definitely will be shopping here again ! #YESSSAHHHH??
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January 2024 by Julianna Ortiz
Best customer service! Jennie and Sam have been so helpful, kind and always suggest great perfume scents, they never disappoint! They always offer specials and great deals and location is convenient too. Love coming here for perfumes!
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November 2023 by mario betancourt
Just bought my bottle of Creed Aventus today from there, got a good price, and it's a convenient location to shop than at Nordstrom Downtown Seattle location. I'll come back there for any of my luxury fragrance collection needs. Thank you again for having the Creed Aventus fragrance I've been wanting for a long time.
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November 2023 by Tiesha Clark
Sam, is great! I am new to fragrance shopping, so it was meaningful that he took his time, listened well, and introduced new fragrance based on their notes. I walked away with three options I can’t wait to put in rotation! 212, Jimmy Choo and Amber Rouge ?
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November 2023 by diana gaitan
I bought a perfume twice the value that was in any store, the box was open. I didn't realize it, only when I got home it was late. The next day I wanted to exchange it. I didn't exchange it. They wanted to give me one even cheaper. I wanted my money back. They didn't accept it. They wanted to give me another perfume. which cost 60 dollars. in all the stores for a perfume that I paid 150 for a perfume that. It was already used esplasia. The open box and its market value for expensive is 80 and I paid 150 I think they spend it is good that you have to win but I felt robbed I will never go bac
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November 2023 by Kana S
I love coming in here, it’s always a great time. Sam is knowledgeable, friendly and not one of those pushy sales people. His suggestions are always spot on! Oh and there’s always a sale
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November 2023 by Esther Njoroge
Very friendly attendant and patient. I would recommend them ant day to get a great perfume to go with your personality ?
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August 2023 by Kena Smith
Zoe was so great very personable she know a lot about perfume you should definitely give her a raise
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July 2023 by Danny Gututala
Great deals! Super good service
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June 2023 by Jake Torres
The lady was EXTREMELY RUDE instead of listening all I asked was a price comparison to ulta and her response was if you wanna go to ulta then go to ulta we have been here for 25 years. All I asked was how much Prada carbon cost cause I wanted to buy instead because of her attitude, I will never shop nor will anyone I know or talk to, and I do concierge and community outreach programs. Especially being in a wheelchair I thought she’d be more welcoming.
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June 2023 by Brandon Gegen
They sold me and my wife some cologne and perfume that was only 17-21 bucks on amazon for triple the price, they also charged me more than macys for a nice perfume. I wont go back. Scammers.
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June 2023 by Binta Gathogo
Good customer service. They have very nice perfumes.
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May 2023 by Cherone shit
Sam has the best knowledge of notes in fragrance I have ever been…. I will be back to to see him
