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January 2024 by Angela C.
This store is brand new! It's very nice inside they have all kinds of pet items in the store. Lots of bird, fish, and pocket pet items! There is a grooming salon inside as well. They have a huge selection of dog and cat food! The staff is very nice and helpful! Check this place out!
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December 2023 by Kirsha B.
I'm so glad this store came to Federal Way. The employees are friendly and knowledgable and the store is kept clean. Their prices might be a little higher on some items, but they price match! I'm also signed up for their rewards and have received 3 coupons for 25% off my purchase, which makes the prices lower than the bigger stores. We enjoy shopping here. Looks like they even have onsite grooming and a dog wash station, but I haven't checked either out since I don't have a dog. They also have a potty station outside! Be sure to use it and not the bushes surrounding the businesses.
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December 2023 by jackie s.
The employees are great at this location but I recently found out all of the points I should have received from their grand opening and my purchases were never added to my account. Every effort was made to communicate with their home office but I never received a call back from a survey asking if I would like a call back nor from a phone call where my only option was to leave a voicemail. It's unfortunate that the company doesn't support their franchise owners well. i have gone back to shopping at the 3 other pet stores in Federal Way.
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November 2023 by Le M.
Really like shopping at Pet supplies Plus. Associates are so friendly and helpful. Store is so clean and well stocked. Good sales and coupons. Easy in and out and good parking. Highly recommend!
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October 2023 by Eunice A.
Doesn't have all the specialty good I but for my dogs but happy they have a couple. Great customer service. Very friendly staff.
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October 2023 by Ms D
Love shopping here for my pet food as the Employees are nice, helpful, and friendly.
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October 2023 by Susan M.
We are switching where we shop for our Cats supplies. Pet Supplies Plus has Friendly and knowledgeable customer service. In this day and age, that is enough in itself to keep us coming back. If you have a cat problem hunt down one of there employees named Jay. She has cats and has breed cats. She may have the answer you need. Great place to shop. Give it a try.
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October 2023 by Harry Everett
Did not do a lot of shopping at this time? In there, I'm giving them before. Because I wish to finish looking through the store and finish the review. I would say the store was kept Queen. Very well. Employee seem quite friendly, what's the supplies? And things to look at unfortunate. Do not have that time for that day, but definitely would recommend and check out their products. They have their, they also offer a dog Bath or watch their 2.
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October 2023 by Ariana A.
Store is always stocked and friendly staff. They have everything plus more then Mud Bay. Highly recommend
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October 2023 by Cyndi W.
This is the best by far self serve doggy wash. My puppy is 90 lbs and a handful. I think that he actually likes his bath since we come here. The staff is always very accommodating and helpful
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October 2023 by Sam Kramer
I love and appreciate every staff member here. Their communication and friendliness are above any pet store I've been in. Their prices are better than most pet stores as well. They have the most adorable pet bakery. Our dog loves almost everything in there. The best part is that we're supporting local people and business. A local lady makes them!Our dog had her spa day, and the ladies there are so sweet with our dog (half German Shepherd and half Husky). They do an amazing job with her.They know we will be back!Ohhh, and if you like to support the Seahawks, they just got a shipment in for all sizes of dog shirts and bandanas!! Go Seahawks!
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September 2023 by Edwin Velasquez
This store has a the best prices on pet food
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September 2023 by Mark Brady
Very helpful staff and the owner is great the store is very.clean will be there again and again
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September 2023 by Larue R
Its a small store. The prices are on the high side compared to other local Pet stores, Amazon & Walmart.I bought a small bag of dry dog food with a 25% coupon I received from signing up on their website.I'd only buy something there if I were in a pinch & couldn't find what I needed anywhere else.I also asked how much a Groom, nails clipped & glands expressed for my 7lb dog, $112!
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September 2023 by Anita MacDuffie
I took my dog in for grooming and the entire staff was phenomenal!!! I would highly recommend all of them! Katie groomed, my dog Bear and was so sweet and so kind to accommodate his health issues and he looks amazing!!!
