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December 2023 by Disco B.
I'm usually pretty good about detailing my own cars, and I thought I had shined it up pretty good over the summer. But take a look at the photo and you can see that Pro Touch doubled up on that shine after they got their hands on it. They washed and cleaned the exterior and buffed away the scratches and swirl marks. I am super pleased at the results. Competitive pricing for their detail packages, friendly staff, and reliable service. 5 stars!
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November 2023 by Jeannie Figueroa
Needed two small panels and was told they had to be designed and would cost "thousands". Got them both all done and installed for a few hundred.
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July 2023 by Chris H.
My car was recently scratched up through a car wash and I took it in to have all of my scratches buffed out. Pro touch had a quick turn around and did a great job!
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May 2023 by Ahn Onomous
ProTouch details the cars for the company I work for. I have seen them transform neglected interiors/exteriors back to showroom quality so I was already set on getting tint done with them. When I showed up, I explained my dilemma, asked about tint percentage and their advice. From front office to the staff, they had exceeded my expectations in professionalism and service. The price was affordable, quality was great, and was completed within the time stated. Made my daily beater look brand new and gave me peace of mind when driving at night. Thanks to everyone at Protouch!
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May 2023 by Robert Mcmanemy
I’ve been to many detail shops but this company is the only one I trust with my cars. This is the only place I recommend to anyone! Always great service and quality work!
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March 2023 by Fernanda Hurtado
My center console was making noises. David came out to help us and had it fix under 5 minutes.Would recommend
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February 2023 by Renu K.
Run don't walk. Travis at protouch made my car good as new. I walked into pro-touch when I was in the area to get a quote for my car. I just bought a used car that had a lingering pet smell in it. Mind you, this car was "detailed" before purchase. Travis was very honest and gave me a quote and let me know exactly what needed to be done to fix the odor. He showed me the hidden pet hair visible in the carpet and walked me through what all he would be doing to treat my car. I'm very picky when it comes to cleaning but they paid attention to detail and cleaned out every nook and cranny. My all-weather mats were like new after they cleaned them here. I almost threw them away before visiting pro-touch and I'm so glad I didn't.I also had my windows tinted here and they were able to match the tint to the rear windows.It's appointment-based here and they are true to time. I was able to get my car back in the timeframe promised and I was very impressed with the work. I'll definitely be bringing my other cars in. I'll give this place 5 stars based on customer service, price, reliability, time, and great work.
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September 2022 by Danny V
If you are ever looking for quality, honest, and someone who goes above and beyond all expectations on their work, please stop looking anywhere else. I will always come to this shop for any and all interior or exterior needs honestly. Shout out to the pro touch auto team, David, & Travis I cannot thank you guys enough for your concerted efforts, I am more than happy with the outcome of my 1984 cutlass supreme. You guys are the best. Please get these guys raises!!! I am so in love with my new completed baby, thank you once again guys. I’ll be back soon!Service: Upholstery repair
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August 2022 by Cindy L.
They did an excellent job with an interior detail on my car. They also did a good job with an exterior cleaning. I chose not to get the exterior detailed as I have a lot of paint coming off and bodywork that needs to be done. My car is going on 17 years old now, and they managed to make the interior look practically like the day it did when I bought it. They got out stains that I never thought would come out. Another huge plus is that my car did not have any scent. I'm an asthmatic and can't tolerate perfume or heavy scents. I had a small strip of upholstry on the driver's seat the needed replacing, and a small section of fabric on the passenger side door that was coming loose and needed to be reattached. I have a few gripes: the first one is that imo they charge far too much for their services. They originally quoted me $600. When I came back, they had no written record of that quote, so they looked at my car again and quoted me about $700. So I guess their quotes depend on who happens to be working that day. My second gripe is that they neglected to tack back down the fabric that had come loose on my passenger side door. When I got the original quote for that upholstry repair, I was told that it would be very labor intensive and time consuming, however when I pointed out that the repair hadn't been completed, all they did was glue it back on. Took them 10 minutes. I inquired about the gluing and was told that the fabric had originally had been attached that way and that was how the repair was supposed to be done. So why was I originally told that it would be time consuming and labor intensive? Was that to somehow justify the price? That seems pretty sketchy to me. All and all I am happy with how my car turned out, but due to the issues mentioned above, I cannot issue them a full 5 star rating.
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July 2022 by Michael M.
We borrowed a family members car over the weekend, and unexpectedly incurred some damage on the passenger side dash board. We needed this job done urgently as we had to return the car same day (today actually). I arrived around 9:40am, and was completed by 11am. They fixed the Dash for $135 when Lexus Dealership refused to do the vinyl repair wanted to replace the entire Dashboard for $2,900. We are incredibly grateful to find a place like this near us, Dave and Jenny are incredible! We will definitely be coming back for work on our other cars. I can't recommend this place enough!
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May 2022 by Mary G.
I am convinced they gave me a brand new truck and put my plates on it. I dropped off my truck and the inside was absolutely trashed by the previous owner. They owed a dog and smoked in the truck for the last decade. Pet hair and ash everywhere with an overwhelming smell of stale smoke. Jose, the manager, made it look brand new and completely got rid of the smell. Jose clearly takes pride in his work and is a perfectionist. Other staff were very nice and helpful too. I can't praise them enough! See before and after photos.
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April 2022 by Erica Cifra
It was a lovely visit. Got me in and out in no time. I went in for headlight restoration. They we’re fantastically friendly, fast, & professional. The best in the federal way area. Will be coming back for more service in the future.Service: Upholstery repair
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April 2022 by Roger Miller
Jose did a tremendous job on my S2000, inside and out. It is a 21 year old car and he made itlook brand new. Great work, super price and on time, I would recommend this place without reservations. Thanks, Reapn
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April 2022 by Rick S.
I take pretty decent care of my ride, keep it polished etc. I was going to do interior only but decided to go ahead and have it inside and out. The quality of the paint correction and polish shows me as an amateur. Very nice results.
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January 2022 by daniel valencia
If you are ever looking for quality, honest, and someone who goes above and beyond all expectations on their work, please stop looking anywhere else. I will always come to this shop for any and all interior or exterior needs honestly. Shout out to the pro touch auto team, David, & Travis I cannot thank you guys enough for your concerted efforts, I am more than happy with the outcome of my 1984 cutlass supreme. You guys are the best. Please get these guys raises!!! I am so in love with my new completed baby, thank you once again guys. I’ll be back soon!Service: Upholstery repair
