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September 2023 by Daughter Moreau
Funny thing about all the horrible reviews. This place is heaven compared to CVS.
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August 2023 by Hana Mona
Horrible worst pharmacy ever. They always forget to give me some medicine and send me a text and called me to go pick up. I tried to ask a question about the medicine then the guy who I talked to yell at me if will I take it or no. That was not my fault. I was supposed to take this medicine with others but they didn’t give me so I finished other ones already without taking this one. so I asked if that was okay and do I still need take this medicine and he got mad at me and yelled at me.I’m wondering if it’s happen to other ppl.
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August 2023 by Taylor Rathbone
They refilled a prescription twice within a couple days without me requesting it be refilled. I dont have auto refill but it wasnt even close to the next time i was supposed to pick up. But because they did that, I "ran out of refills"...even though i never even picked up the meds.
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August 2023 by Jessica C.
There's nothing more annoying than being judged. They do this here. And it has happened on numerous occasions after specifically being told, "yes, I know my insurance doesn't cover this." Them: "Are you sure you want to pay full price for this?"Me:"Yes, I am aware that my insurance doesn't cover this, but it's only $60, so it's no big deal."They tried to cancel my prescription this weekend because my insurance doesn't cover it. Yep, instead of calling to confirm, ONCE AGAIN, they were just going to cancel my very much needed inhaler. Then, they tried to substitute it for an inhaler that doesn't work well for me.Even after I have expressed my concern about being hassled every time I go in, they continue to look at me and say, "well your insurance doesn't cover this, are you sure you can afford it? It's really expensive...are you sure? **Looks me up and down with judging eyes and with a snarky attitude, "We don't have a coupon for this, it's pretty expensive, are you sure?"For crying out loud, leave a note on my file or SOMETHING that says, "DO NOT GIVE GENERIC OR OTHER INHALERS, PATIENT CAN PAY FULL PRICE. DO NOT RANDOMLY CANCEL THIS BECAUSE THE PATIENT NEEDS IT."I understand that $60 is a lot for some. It's definitely a lot, but I put aside that $60 and work it into my budget once a month so that I don't die when my asthma kicks up.Stop making me feel badly every time I come in to get my inhaler. You don't know what I do for a living, you don't know how much money I have, and you don't get to tell me how I should be spending my money. It seemed nice the first time you warned me, and I understood, but over and over and over and over again? Might be time to switch pharmacies.
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May 2023 by Br44n5m
Picked up my HRT here in the past and every time was given a hassle about it, eventually forcing me to use another pharmacy. The rules for how the prescription had to be sent seemed to change after the first pickup, they never tried to ask for prior authorizations from my doctor unless I went back and forth between both sides myself for hours at a time. Had zero issue with any other medications here so I don't really have any good ideas for what the problem could have been!
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April 2023 by MeMee Rhall
I like Safeway. Sometimes prices are a little high, and they do that switcheroo where if you buy three, you save money but if you buy one, you’re paying a higher price. But that is something that’s practiced in grocery stores. My complaint is the bakery and the bagels. Specifically the cheese bagels. They used to be so soft, pillowy and taste just right, but I haven’t been able to buy any bagels for a while because they’re always burnt and when you toast/heat them the cheese that is on it turns into a shard on the roof of your mouth. Come on Safeway. There is a knob to adjust the temperature, high and low pick one. Thank you.
PS. The bagel pictured below is the best one out of the two I did buy
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November 2022 by Natalie T.
Worse experience I had with a pharmacy. Waited an hour to be told that my insurance said, “it is too early for my flu and covid booster.” Which was a lie, my insurance said I was covered for both vaccines. Would not recommend going to this pharmacy.
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October 2022 by H Li
Worst pharmacy around here, customer service is worst. Please do yourself a favor, and do not come here.
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October 2022 by Ken Potter
I did a little retail research. Safeway is definitely overcharging on tax. Do not buy liquor from Safeway.
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July 2022 by Brittany Brianne
The men here seem to be grouchy. The women are always so nice. It can be a busy place.
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June 2022 by Rob Howde
I'd like to take a moment out and thank Ikuko in the bakery for her over-the-top customer service. I went in on Saturday morning to pick up one of their normally stocked specialty cakes. Ikuko informed me that they were short on help and wouldn't have it out until later in the afternoon. After telling her that my daughter wanted that specific cake for her birthday cake. After some checking and talking to a couple people, she told me she'd have it for me in time. Then to top it off, she called me a couple hours later telling me that it was ready to go. Not the level of customer service we've all come to expect in today's times of employee shortages. You have all my cake business from here on out. Thank you!
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April 2022 by Thomas
Some of the staff and pharmacist are nice, and some are just rude. They never seem to have my prescriptions ready when they are due. Sometimes will send me a message that my presciption is ready, and when I get there they are not ready. Once they gave my medication to someone else, because I came at the last hour of their shift. They told me they didn't think I was going to make it in, so they gave it to another person. Constant problems - but they are the closest Pharmacy to me, and I don't drive.
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April 2022 by Cassandra W.
freaking terrible! I've been using this pharmacy for years and this past year it has gone down hill! The put you on hold with out even saying hello. they screw things up all the time. Its very busy and they don't have enough staff. Also staff is rude (except this young asian lady wish I knew her name). Desperately searching for a different pharmacy however, I'm not seeing any good ratings on pharmacies in my area. LOL UGH! any recommendations ?
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March 2022 by AA
I honestly have had nothing but fantastic experiences at this Pharmacy and I come once a month. Everyone is always so friendly in person and on the phone. The manager has even been kind enough to give me advice on a tougher situation that he really didn't need to help with. I tried to move my prescription to a Pharmacy closer to my house and every experience with them has been awful. Then i tried to move it to a different place and that experience sucked too. I'm finally saying "forget the extra ten minute drive" and coming back to this Pharmacy.
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September 2021 by Anita Morris
Customer safety seems to be an issue at the Safeway on 320th, in Federal Way. They are allowing homeless and drug addicts to sleep by the doors and shoot their drugs right in front of store while leaning on building. I witnessed this myself so I know it’s so. Myself and my family will not be shopping at this store due to the fact I do not feel safe there.