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October 2023 by Angela Maly
The nicest grocery store I think I've ever been to because every single person that works at this store is always so helpful, willing to help and always so nice and kind and down to earth which is the # 1 reason I shop here. If they are ever out of anything they always get it back in stock right away which is so nice. I really think the people who work here deserve raises, the atmosphere is so noticeably different than other stores just because of how nice everyone that works here is. They always make me feel welcome and happy to shop here! The people that work here are the reason I shop here, this store and neighorhood are lucky to have them :)
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September 2023 by Chelsie Johnson
Alfonso in the Deli was amazing !! I told him i have a seafood allergy & needed the shrimp separate from my order… he 100% was so careful and even changed gloves and washed his hands !!! (I know that should be standard but unfortunately some people don’t care).Thanks for not killing me!!! He deserves a lot of recognition.
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September 2023 by Rev Eileen Chung
JENNY JONES YOU ARE THE BEST!!! I ASKED FOR EMPTY BANANAS BOXES, NOT ONLY DID SHE SAVED THEM FOR ME ON A CART...IT WAS READY TO GO OUT THE DOOR! THANK YOU.
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September 2023 by Billryalls
This is another Safeway that can't trust its customers to make proper use of the restrooms thereby making it a PAIN for anyone to use it. I just left THIS safeway after having to go to the"customer service" to ask Jane/Jan (who every time was standing there reading a magazine instead of helping me) to unlock the restroom which never got unlocked sending me on to the neighboring Taco Bell. THANKS Safeway!
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August 2023 by Cheryl Murphy
My experience was not good today. Cashier was aggravated and very unfriendly. I probably won't go back. I have to say other clerks in the store were friendly (i.e. meat counter, bakery) I was considering shopping here instead of my usual Fred Meyer. I will go back to Freddies.
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July 2023 by Ngel A.
Im so irritated with the safeway deli here. I ordered from Doordash a mixed 8 piece chicken from them first thing in the morning, around 1130am and they are ALWAYS out of white meat chicken even though their website shows its available. I heard the manager on the phone with the dasher being very rude when he was trying to explain that the dark meat chicken is less expensive than the white meat and asked the manager how will they reimburse me the difference. Manager said that I could cancel the order. This is not just a one time occurance, this happens quite often with this Safeway location and they act like they just dont care. Instead of putting the chicken in the fryer and asking the dasher to wait they would rather upset a local resident to the point where I wont ever shop there again. I hope Kroger management makes changes to the staff at this failing store.
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July 2023 by Megan S.
I switched to this Safeway in Fed Way due to a better section of produce. Yet this is a smaller Safeway and doesn't always have the items I need, things are easy to find and quick to get in and out. However, lately the produce has been getting picked over so I must be coming after the big rushes. The big things is they generally only have one register open (if even). The staff however keep pushing customers to use the self check out even when it is a week's worth of groceries when it definitely isn't going to fit in the bag scale. Please, if I ask for a clerk to open a register, please save the customers time and open a register. Thank you.
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July 2023 by Francine Brown
Always a great store. Clean, employees always helpful. People in pharmacy are great too.
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July 2023 by Eric Kitili
Was trying to ask whether cultured milk is available now but the lady in self checkout dismissed me, felt so bad and am from all the way from Puyallup, Washington to Federal way. Can't go back there anymore
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June 2023 by tj III
stop sending this junk mail and using this archaic marketing scheme with people who never opted in nor have a way to opt out.
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May 2023 by Cold Love
The bald short lady who works in that cooked food area is always rude. Can tell fake politeness when ya hear it. Last time buying food at that counter. There was a guy who used to work there once, so polite and helpful.
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April 2023 by Ami Bauer
I used to hate this store because of the horrible customer service but I have to say that things have tremendously improved in the last couple of years and the employees are wonderful, very helpful, friendly. I love the Safeway app, I save so much money because of the coupons I receive through the app for items that I personally buy. I also love the reward points you can cash in for gas rewards or free items. For instance, I have 3 reward points right now and I can cash them in for .30 cents off per gallon or 4.00 off my next order, a Safeway brand frozen pizza, a 32 oz block of cheese, a case of water, or one of the other items under the 3 points category ?.
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March 2023 by Ken Broyles
There were no cashiers open when I went there today. They on had self check out. If any stores want me to do self check out I expect a discount for doing there job.
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February 2023 by Tanis L.
I stopped by this Safeway on Southwest 336th Street in Federal Way yesterday, Friday 24 February 2023, for a donut and a sandwich. The parking lot was large and easy to navigate, the store large, and store sections easy to find. The donuts were at the back of the store near the deli and ready to go options section. I arrived around 9:40 a.m. and the donuts were picked over, but they still had the one I wanted, so I lucked out. Some sandwich offerings were already out, and I picked a London broil roast beef option. I checked out through self check-out, which was straight forward and had a friendly worker. Both items I found to be tasty.
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February 2023 by Kym Nu
Decent place to shop. A little higher priced than my other preferred stores. But fine when they are open later than other stores
