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November 2025 by Claudine Dougherty
Hi Douglas,
I just wanted to reach out and personally thank you for all your help. From start to finish, you made the whole storage process so much easier for me. I really appreciate your patience, especially when I had questions—you never made me feel rushed or like I was a bother.
Your kindness and professionalism truly made a difference, and I’m grateful for the smooth, stress-free experience you provided. Thank you again for everything.
Claudine Dougherty
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November 2025 by Justin Bartlett
Entry price is great, but 3 months later the price is now going up 25-30% so dont be fooled by the entry price. They should tell you that once you have been there 3 months the price will go up.
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October 2025 by Jphine Balngit
They’re professional and are very nice people that works over here at Stor Qeuest
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October 2025 by Loegan Sheridan
Very respectful and good service very good prices and have no problem renting with them.
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October 2025 by Patti Nash
I don’t know how to convey the feeling this place gives me. I have had storage at MANY storage places throughout my life for my business but I have never felt so genuinely cared for as a customer until I rented a unit here. #1 They know my name when I walk in the front door and remember the situation that brought me to them. That is AMAZING. I feel like I have known Charity and Doug for years when it’s been months!! These people are simply great people in my overall opinion while not trying to act like great people. That’s unique and so hard to find these days.
I couldn’t recommend a better place to rent.
Caring, affordable and secure!
Patti
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October 2025 by Donna Schultz
Great service!
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October 2025 by A Williams
The big guy in the office is extremely rude does t have a clue about customer service and having proper manners. He literally cussed out my mother and daughter because i parked in the wrong parking spot. Was considering renting a unit but i clearly see my business isn’t welcome here. if i could give this place a -10 i definitely would
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September 2025 by Jennifer Clem
This is the nicest place in federal way!! Clean and secure, great prices!!!
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August 2025 by Ross Newsom
Great service and easy move in and out! Will be back.
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August 2025 by Anthony Rose
Great deal on storage if 1st time renter and you book online. Friendly and helpful staff. Secure facilities.
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August 2025 by Danny V
This storage facility is top notch! I will definitely be going back in the future, all the staff here are very helpful!
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July 2025 by Joy Farwell
Great customer service and upfront pricing for your storage needs.
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July 2025 by Jess Gaylord
this location is so friendly! i felt right at home immediately and knew that my stuff and myself would be well taken care of. douglas was skillful, professional, saved me money, educated me, got me into a perfect unit and made me feel right at home. can't wait to keep storing there. 🩵
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July 2025 by Missy B-D
Prices were very reasonable and everything is kept super clean and nice! Charity was so nice and helpful!! I highly recommend!!
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June 2025 by Derekjoon
Great experience today with Douglas. Good service
