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October 2022 by Elizabeth D.
Kim definitely was able to fit me in on such short noticed for my homecoming dance, however when i tried to cancel(HOURS PRIOR TO APPOINTMENT), they told me either to call or email, so i emailed. Mind you my appointment was at 2:15pm but she called me at 2:50ish asking where am i? I told her i cancelled via email and she said, "oh, we'll you're supposed to cancel by phone." and then hung up on me, didn't give me a refund or anything. I am 16 and i don't have the luxury to be losing $30 on nothing.
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October 2021 by Cori Dietsch
Kim is great! She is so skilled, fast and friendly! Her space at Sola Salon has an ambience that is very relaxing. Can't wait to go back.Service: Haircut
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September 2021 by Jacob Probstfield
I’ve been seeing Kim at Twin Lakes Hair Salon for 12+ years now. Crazy how fast the time flies. After every appointment with her I always leave happy and my hair looks great. She’s now moved to Studio #22 in the Sola Salon studios building. I recommend her highly! Kim strives for perfection. I have zero doubt in her abilities, I completely trust her with my hair and that’s saying something. :)Services: Haircut
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July 2021 by Kay Gale
This was my first visit and I will definitely be returning. My hair color and hair cut were outstanding. The atmosphere was very relaxing. Kim was very professional and personable quickly making me feel comfortable. It was obvious she takes pride in her work!Service: Haircut
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July 2021 by Ana Maria Stutesman
Kim is a great professional! It was my first time coming to her salon and will surely not be the last one. She cut beautifully my hair, exactly as I wanted.Service: Hairstyling
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July 2021 by jessica meraz
Highly recommend!!!!! I had a bad experience at another salon with a messed up haircut and so I found Kim and she got me in that same week and was so friendly so nice and I will definitely be using her for any future hair appointments!!Services: Hair extensions
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June 2021 by Carrie Newcombe
Kim is nothing short of magical! I enjoyed a wonderful, relaxing facial, complete with soothing music and low lighting. It was a perfect way to relax and practice self-care. Kim is skilled, professional, and so personable. I highly recommend visiting her for all of your cosmetology needs!
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June 2021 by Helen S.
I had an appointment to get my hair colored for my anniversary party, Kim was running late so I had to reschedule , left work early to do this, I rescheduled for the following Friday took more time off work, my hair turned out flaming red it was awful, I paid $270. Crazy , I called immediately to let her know I hated it, scheduled me in for yesterday it's worst. I hate it even more !!! It's a lot of money for a terrible color job. I requested a refund No response was
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March 2021 by Diana G.
Kim was amazing! Got me in on short notice. She was very helpful in helping me to decide what color to use on my hair and the cut is amazing!! I loved the hot oil conditioning. I'll definitely be going here regularly!
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November 2020 by Joe Devine
The hair stylist was amazing. I went in as a first time customer for a basic men's cut and she treated me like I was a long time customer. She listened to what I wanted and she took her time to make sure everything was blended properly and everything was the correct length. It is definitely worth the money. Other cheaper salons you are just the next one in line. At Twin Lakes, you are her only customer.
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November 2020 by Natalie Wiley
I've been going to Kim for years, every time is a wonderful experience. I show her a few pictures of hair styles I like and my hair comes out looking beautiful.
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November 2020 by Fernanda Barboza
Kim is wonderful! She is very profesional and she LISTENS to what i say. She takes her time with me. She is patient with me. I totally reccomend her. THANK YOU KIM!
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October 2020 by Jan S.
I had my first appointment with Kim today, but not my last! Extremely happy with my hair cut and Kim. She gave me a great scalp massage. She's the first person I've met during Covid who uses all disposable products for our safety. Also, Kim has an individual room in the larger "salon" so it's quiet and more protected, which is important these days. I'm looking forward to a long relationship with Kim.
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September 2020 by Shannon Wilson
Kim is amazing. She matched my previos colors and blended them perfectly. The studio is clean, organized and Kim is very knowlegable, personable and professional. I will definitely return and not hesitate to refer friends to her salon.
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July 2020 by Glaysia Spalring
This place is amazing !!! I went there earlier today and Everything was extremely clean, the owner is super professional and nice. They gave me the exact hair cut that I wanted. Before going to the appointment I they gave me very clear guidelines ( for how they are handling appointment due to COVID ). When I got there they opened the door for me, had me wash and Sanitize. Overall I think this is one of the best hair salons in federal way and I would highly recommend this place to anyone! They do great work while staying very clean and making you feel safe!
