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March 2024 by Rhonda Hartwig
When my package arrives at Federal Way Post Office it often says package pending acceptance for several days. When my package arrives at another post office this never happens. I do not know if they are short handed or what? It is fustrating!
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March 2024 by Candise Taylor
They are very helpful and give clear directions. When I had a package delivered but it wasn't in my box, different staff helped search for it until it was located. They didn't have to help but they did.
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March 2024 by Duncan P
Spent 30 minutes on hold only to get hung up on by the call centre worker.
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March 2024 by Lavina Jethani
The workers are either rude or incompetent whom you have to tell them how to do their job and howmuch things should cost. Or they do the wrong thing and have to spend a long time fixing it. They are often understaffed, which sucks, but they would get through the line quicker if they were not rude and could do things correctly the first time. I highly recommend going elsewhere, but if you do go here and even want to do something as simple as mail a letter or two, PLEASE look up how much you should be paying beforehand.
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March 2024 by Gemma Pidde
They keep closing before 5 even though they're supposed to be open according to the hours on the door & on Google. No sign explaining why or to signify different business hours. It's happened 3 times now!
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December 2023 by mcclinton hamilton
Employees was very friendly and helpful I was visiting from California
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December 2023 by garrik becker
Friendly people and faster delivery, good service.
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December 2023 by Chun Choi
all the times a lot customer waiting long line only two counter open some times only one
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December 2023 by Levi McAbier
Awesome fast and helpful, even though there was a very long line, they were very fast Thankyou for your service USPS! Happy Holidays!!!!
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December 2023 by JohnnaMarie Munroe
MAILMAN THREATENED ME.So RUDE, drove away when i came up to ask a question. He started walking up my driveway, i came outside to meet him and said my dogs are following me but cant get out and they will bark. Just so you kno. He said DONT EVER DO THAT AGAIN. i said what? He said DONT YOU EVER DO THAT AGAIN. Very aggressive. I was confused and said, do what?? He said, let your dogs out.. I said, let them out in a gated yard? This is my house. He said i will never bring your mail here again. Everyone on the block says he is so rude and we would love a different mailman. He went to fill the mailboxes and i walked up to get.my mail and apologize for making him uncomfortable i guess. I said excuse me and he ignored me and laughed and then drove off while i was inches away from his vehicle. I had to step out of the way.
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December 2023 by stev624
The staff were so friendly and helpful with my packages
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October 2023 by Maggie Chan
I had a great experience at this USPS location. Jeannine was very kind in helping me with my package and safely sending it out. She made the process smooth and stress less. I will definitely return to this location for all my future needs!
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August 2023 by It'sMe LiLi_333
Very helpful staff! What a relief, she offered to help me hand stamp over 120 envelopes, that needed 3 stamps each. Thank you again!
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August 2023 by Megan Miranda
Why are the doors locked after hours??? How is anyone that works during the day supposed to drop off packages or get to their PO BOX? THINK FIRST
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August 2023 by Leah Kurian
I was worried at first when I saw the reviews for Federal Ways but I am glad that they got my package through on time to the next facility and it arrived early too, in time before my birthday!
