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July 2023 by Freezedry US
Do not risk the safety of your valuable vehicle and, most importantly, your life. I had a concerning experience after having my Sprinter 3500 motorhome tires changed at this tire shop. One day, TPMS alarmed; within only minutes, one of the tires became flat. Fortunately, the tire shop at Costco rescued and discovered that the wrong stem valves were installed, low-pressure type. Driving on the highway in such a condition could have been fatal. The tire shop later replaced the right high-pressure stem valves, but unfortunately, no compensation was offered for the inconvenience caused. 6 hours wasted.To make matters worse, there was another incident where our Sprinter, with only 14,000 miles, suffered further damage. The tire shop mistakenly jacked up the rear differential not once but twice, resulting in leaks that couldn't be repaired. As a result, I now have to crawl under the chassis and manually add gear oil regularly. This is an unacceptable situation for any vehicle owner.To address these issues, I reached out to GCR headquarters and filed a complaint, no response or resolution. This lack of customer support is disappointing and adds to the frustration caused by these incidents.Regarding your vehicle's safety, choosing a reliable tire shop that values your well-being is crucial. Please take a look at these experiences before you visit this shop.
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July 2023 by Jeremy Spidle
Website was a corporate placeholder. No local contact information was given. Unable to contact anyone to verify if the Ferndale, WA location was even open for business. The buildings looked run-down and shabby when I drove by last week. I didn't have time to inquire within. I got the feeling they DON'T WANT to serve individuals as customers, just corporate accounts.
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September 2022 by David Nielsen
Got me right in on time and did my alignment. People were really nice to deal with
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September 2022 by Cynthia Block
It isn't often that you run across incredible service. I would recommend GCR Tires to anyone.
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July 2022 by Vicki Clanton
Great fast efficient. Very friendly people. All and all satisfied with their work well done. Highly recommend
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May 2022 by Tod Davis
The people here are about as nice as it gets. I called to see if they could check the pressure on my motor home tires. They were super helpful and worked me in right away and finished the job quickly even though it was more complicated than it sounds. Everyone I interacted with was super friendly and accommodating.
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May 2022 by Tod D.
The people here are about as nice as it gets. I called to see if they could check the pressure on my motor home tires. They were super helpful and worked me in right away and finished the job quickly even though it was more complicated than it sounds. Everyone I interacted with was super friendly and accommodating.
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March 2022 by Lisa Fisher
Courteous staff and good service
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February 2022 by robert cook
website is useless.......gonna buy tires, but not here
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November 2021 by Sarah Friden
Buying tires can be like pulling teeth. Mike's no pressure attitude was greatly appreciated. He went the extra mile in giving me towing education and double-checked to make sure my car was in condition for a long road trip. Quick, fast service. I was in and out within a couple of hours. A++!
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November 2021 by Carlos Mondini
Great place!!
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November 2021 by Tony McGarry
For the commercial side of tires GCR always delivers. Quick service and always have our tractor and trailer size tires in stock in mobile service is great too.
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July 2021 by Matt Gardam
These guys replaced the brakes on my Kia. A few days later I was driving and they stopped working while I was in traffic. My neighbor looked and found that one of the brakes was actually hanging off the car. they said it wasn't their fault and that it was probably my fault the brake fell off after they worked on it. They never accepted guilt. After I covered the cost of the tow they put it back on with out charging me for my mistake.Service: Brakes
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July 2021 by Kevin Jacobsen
They were so nice and helpful went to get a tire for motorhome and its a duel tires in back they told me they couldn't put the one good tire back on it was to old from the date. And I told them I'm on disability with minimum budget and they help me out with the other tire very very nice of them to help a poor man out thank you GCR Tires
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July 2021 by jagdeep singh
very good and fast service