Quest Diagnostics offers blood and urine testing, including routine lab tests, pediatric specialty tests, glucose tolerance tests, and Blueprint for Wellness. This location is on the north side of Mountain View Road off Shannon Avenue, next to the London Health Center. It now offers COVID-19 antibody testing by appointment, with specific guidelines. The lab is described as very clean, in a safe area with a nice parking lot. Reviews highlight consistently kind, sweet, and friendly staff who provide excellent and skilled service. Phlebotomists are noted for being patient, especially with those who have difficult veins or a fear of needles, making the experience as easy and comfortable as possible. The process is often quick with barely any wait time, and the online system allows for easy same-day appointment scheduling and check-in. Staff are also commended for being helpful in resolving problems with lab orders, going above and beyond to assist patients.
Kind, professional, and overall great service. Not sure what the other reviews are about, maybe staff that used to be there before.
May 2024
I went to the Ferndale Quest Lab and had a great experience. Pardeep was so kind and an excellent phlebotomist. Just what you want when you hate having your blood drawn; kindness and skill.
May 2024
It was quick. People were friendly and informative.
