This Verizon authorized retailer provides a full range of wireless devices and plans. Multiple reviews describe fabulous, positive experiences with customer-focused, friendly, knowledgeable, and helpful employees. Customers report easy, thorough, and efficient service, with staff going the extra mile. Specific highlights include getting the right phone upgrade, securing great deals and promotions, saving significant money, and seamlessly transferring data and keeping phone numbers. The process is noted for being easy-peasy but thorough, often completed quickly, such as in under forty-five minutes. The overall experience is trustworthy and excellent.
The customer service was impeccable. Colby was friendly, knowledgeable, and very thorough With the setup of my new phone. It’s great to see that kind of customer service still around today. If you need anything to do with Verizon, I’d recommend this store or one of the other locations.
April 2026
Staff helped me find a good phone and set it up, and answered my questions period I really appreciated their help period
March 2026
Dakota and Logan at the ferndale store were more than helpful. They are absolutely the best at troubleshooting phones, Explaining details and just plain good guys. They are an asset to Verizon customer service. They deserve recognition and a raise.
