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November 2023 by Karen Bunting
I used Coleman for a household move from WA to MN. Everything was handled professionally, from the quotation to the final payment. Excellent communication and responsive personnel.
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November 2023 by Maxine MacDonald
My movers were professional yet friendly. All item my items arrived in perfect shape and put exactly where I wanted them.
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November 2023 by Nathan Karanja
Fast unloading. Very cool white old man with a nice heart
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October 2023 by william hayes
I load and unload for their drivers so it was a great experience
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July 2023 by Westside
Coleman came thru in flying colours in my move from Gig Harbour to Sunshine Coast BC Canada 5 years ago. Professional and they were truly the careful movers !
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June 2023 by Steve P
The subcontractors they worked with were great (the packers and movers were awesome on both ends).The move coordinators and sales people were horrible once we signed the contract. Misled us on the move days - we thought we were booking a one day move, confirmed it with them multiple times, only to find out the day of the move that the people loading weren’t coming tomorrow.If the team had simply acknowledged the mistake and made any effort to rectify or compensate us, it would have gone a long way. Instead, they decided to blame us for not reading the fine print in the contract. An absolutely awful way to treat customers doing a cross country move.Again - the packers and movers (all sub-contractors) were great. The packers did more for us trying to get the driver to come a day early than the team at Coleman did.If I could give negative stars this is only time I ever would.
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April 2022 by Faeza Asvat
Moved with them twice, in 2020 and then in 2022. My experience in 2020 was fine, so I booked them again in 2022 but had a horrible experience. There was no single source of contact that could give me a straight answer; I'd get calls from multiple people (driver, agent, move coordinator..) who would all give me different updates that contradicted each other. Many items arrived damaged as well.
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March 2022 by Jamie R.
I canceled my move because their staff is disorganized and incompetent. Could not get the facts of my move correct (date, locations, help I would need day of move). After five attempts of speaking with staff (and them promising my information was saved) it was like starting from scratch every time. Confidence is gone. Read these reviews after I cancelled and feels like I a dodged a bullet. I definitely don't recommend.
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December 2021 by Simmy K.
do not use! gave me a firm estimate from wa to ca but neglecged to inform me of another party, berger transfer & storage in orange county.
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September 2021 by L W.
Moved my elderly parents from Georgia to Florida. They had a driveway with narrow turning access. The rep came out and assured them that a straight truck would be needed due to the nature of the neighborhood and their driveway. They explained that there would not be a problem entering their property with that particular truck. HOWEVER, on the morning of the move, a large tractor trailer showed up. We explained that they told us a straight truck would be sent. We were told they would try to call and get the correct truck. The truck was unavailable. We were then told they would have to send a U-Haul truck and make trips back-and-forth between the incorrect tractor trailer they sent and my parents' house. We were also told there would be numerous charges added to the bill at that time. My elderly parents were standing in their driveway with all of their belongings packed and ready to go. There was no way to change what was happening. We were also told to call and explain what had happened to the area supervisor. Upon making that phone call, we were told it was not their fault and we would have to pay the extra $1000. Basically, you signed the contract- so pay. It is clearly written on the contract that we have that a straight truck was to be sent, but they continue to badger my father over the extra money and have even threatened him with legal action. It saddens me that a business such as this is allowed to lie and bully its customers. Beware of extra charges, and pack your valuables yourself. Many items were broken in the move. We had used them prior to this, but will not use them in our upcoming move.
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April 2021 by Matt Walters
On point, good accessibility and communication, performed as promised. Guys really worked hard!
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November 2020 by sophia Noah
Excellent experience. they were outstanding. Friendly, courteous, and hard working. They treated our belongings like their own. As much pain as moving can be, they made it pleasurable.Thanks to Market Builders for recommending!
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November 2020 by Lisa Keven
So simple. Very professional. Will definitely use again.
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November 2020 by Jenna Adan
They were great, fast and efficient. AWESOME!
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November 2020 by Rosie Zaire
They are awesome! Would defenitely use them again
