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January 2023 by Joel Rosas
Just got a new account and the staff there is amazing. They went above and beyond to help set up my online banking. Thanks Team Fife
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November 2022 by Jessica H.
Have had this bank for 15 years, literally. Was my first checking account I had ever opened. Have loved them. Had identity theft a few years ago and they were awesome in helping with it. Recently have been dealing with a huge amount of fraud. They refuse to help me. Refuse to give me access to any of my money, and refuse to let me in on my own online banking app to even see what is going on. Absolutely horrible!! I got to the point where I am paying them the fraud that happened just so I can close the account! Worst bank ever. Not to mention when I request access I get the run around. I need to call fraud, then fraud says I need to call the branch. They don't even offer atm deposits!!STAY AWAY FROM THIS BANK!
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May 2022 by David K
Came in had the lobby is by appt only ??♂️Such a service horrible, you can not deposit cash or check through atm… will be switching banks this is not the service I wanna have.
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May 2022 by Ty Rone
Helpful, quick and easy.
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February 2020 by Dana O'Mara
Olivia is the BEST. SO HELPFUL! Thank you again!
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December 2019 by Jacob McCarter
The few times I actually have to come to the bank in person I never have a problem. Helpful staff when I have questions.
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January 2018 by Tarah F.
I want to Thank Cassidy for her sweetness over the phone and being so helpful and I want Columbia Bank to recognize OLIVIA. She caught a debit on my account that was not permitted and called me. Olivia had been helping me through a stressful process of closing my account. If I was not moving to a state where they are not located I would have stayed with them. I have been a member of columbia bank for over 20years and was actually sad I even had to leave them. This bank watches out for you and when there has been only 3 issues with money being stolen from my account (lost my debit card, cashier washed my check and now this)they give me no hassle and try to get the funds back after following the proper process. Thank you Columbia Bank for being a Great asset to handling my funds.
