Fife Service & Towing is known for providing safe and professional towing services with a caring and respectful attitude. Their team treats vehicles as if they were their own and responds quickly to calls, often arriving within 20 minutes. Customers have praised their employees, including drivers who go above and beyond, such as offering warmth on cold days and ensuring their vehicles are handled carefully to prevent damage. The company is especially appreciated for its fast response during muddy or difficult situations, like towing a heavy 5th wheel out of the mud, which helped customers avoid longer delays with other roadside assistance options. Many customers feel that Fife Towing is a local hero for their quick and efficient service, even in challenging conditions. The staff is courteous and professional, making roadside assistance a smoother experience. However, some customers have expressed concerns about charges, noting that towing fees can seem high or inconsistent, especially when distances are short. Overall, Fife Service & Towing is recognized for its reliable, friendly, and prompt service, earning a good reputation in the Tacoma area for helping customers in their time of need.
having to use a tow company is usually an inherently unpleasant experience. apart from one person who gave me incorrect info, they were reasonably cordial to work with.
December 2024
Brian the driver for Fife service and towing went above and beyond his duties. It was very cold and he had me sit in his warm cab while I waited for my ride. Jessica in the office was very kind and accommodating. Great place!
August 2024
Car needed a tow on a busy road, got there in the estimated time and got my car home safe. Dom was professional and even took time to make sure the car didn't get damaged when hooking up and dropping off.
