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May 2023 by Edmund Burk
Friendly and professional service and they had what I needed.
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October 2022 by Earl Mikkelson
Not all of order was at store. Shipping balance at no charge. Thanks
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July 2022 by Alfred Emerson
this is my go to for industrial parts v pulleys, key way, berring and races. every thing a HVAC guy should shop Grainger!
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July 2022 by mark villanueva
Other than no pricing on the product great place. Very helpful service ????.
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June 2022 by Kamel Shikh
Good knowledgeable sales persons, nice customer service, lots of available products, but it is not self serve, like home Depot, or Lowe's. You need to know what you want, and need, and you need a sales person to help you order, and pay. Good location.
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January 2022 by eric m
Gave 2 stars because they had the sump pump I wanted, but then I went to mcclendons hardware, and they had the same one for 69.00 less. Went back to grainger to see if they'd price match, and they said ?
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January 2022 by Aaron Grammer
Furnace died last night. Found the part I thought I needed… upon entering and asking for said part, the associate took the time, and several trips to the back, to verify the proper part. Once we realized they didn’t have what I needed she ran down the part, and had it put on hold for my pickup at their sister location.They really went above and beyond to help, and I have a working furnace as proof.
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July 2021 by Jimg454 Jimg454
Knowledgeable staff I just wish they posted prices on the items.
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March 2021 by Patrick Gemar
Excellent service....salesperson did everything possible to find my part.....Thanks....
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November 2020 by Stanley De Lano
Terrible, I order a part and wait a week and it turned out to be the wrong part. They pulled up the correct one on google and said order it on there. Okaaay, im giving you the business but you tell me to order it on google. Great way to take care of your customers.
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November 2020 by Adam McGhee
They have a faint catalog and it's nice to have a customer service rep go through it with you so you don't get lost. Very helpful store and employees
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November 2020 by Jeff Hayes
Fast service and Covid-19 compliant.
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October 2020 by Robin Jones
Great customer service, prices are are consistent with the given Industries that they represent
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October 2020 by David Harris
Poor service today. Went to their drive up curb side delivery sent a text announcing I was there waited 25 minutes called customer service waited 8 minutes for a human to answer finally just went inside to pickup my order
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June 2020 by Paul Sielicki
Excellent customer service! Came in with a A/C compressor motor capacitor. Very friendly staff. While I waited for them to test the old one another representative checked in to be sure I was being helped. Ended up not needing a new one. They made no money but still took the time to be sure I was helped.