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November 2023 by Spiritualsy
Everyone there treated me with respect and kindness! They are patient and understanding. Their main goal was to help me find a solution regardless of the location! If you don’t want to be taken advantage of then go here!
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April 2023 by Travie P.
Took my vehicle in because it was burning oil, they told me it was just leaking oil and proceeded to do 700$ in repairs that did not fix the problem. The kicker is the car is under warranty, yet all the repairs that were done weren't covered by the warranty. Fast-forward a month later and my car is still burning so I decided to take it to the dealer and have them do the proper test. I wouldn't recommend this shop at all unless it's for minor repairs.
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February 2023 by Sandra Leek
Everything was as explained and on-time and budget. Great communication and followup. We need more businesses like this in our community. When was the last time you had your car fixed and it was a wonderful experience? If it has been too long, try this place.
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October 2022 by Shannon R.
I have been going to Hawk for years, after a friend told me about him and I took my car for new brakes (the dealer quoted me an outrageous amount.) Hawk looked at my brakes and said I just needed new pads. I have been so impressed with his honesty and speed of repairs! I am almost sad I got a new car that hasn't needed repairs!
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October 2022 by Star Gaze
Just called. A guy answered without saying the company name. I took my vehicle that went Hawk was the owner. Now I'm not sure about these guys. I asked how many mechanics there were and he asked me why was I asking him that. I don't think I want to do business with them
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September 2022 by Kristen Giroux
Excellent! The.owmer is straight forward and honest. He had my car repaired the next day. No long wait. We truly appreciate having a shop like this close by. It's our go to auto shop. The dealership told me they could not get my car in for over a month. And we had just bought a car from them. Very grateful for JAR!
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August 2022 by BPham24
I recently had a family member have their motor replaced at Hawk's and recommend I take my car there to have it looked at, we have been to Hawks many times over the years but this was our first time since the new owner took over.After diagnosing my car I was told I needed to replace my motor, was given a quote for it, and told I would have to pick up the motor from his seller and deliver it to him, so I rented a truck and did. A week passes and I hadn't heard anything so I called and was told the engine they had fully installed (the day after I dropped it off) was no good but I would also probably need a new starter. I asked if they had tested the motor and was told they did not, they fully installed and did diagnostics on everything but the new motor until I had called. Luckily, they did with the 2nd motor they received and sent another bad one back.They went with a different company, and that one worked and after a month, I could ger my car back. After paying far more than the initial quote (which he told me it could have been more due to them "taking all that time to install the bad motor" that he did not test or diagnose til the last option), I was at least happy to have my car back and running!After about a month of having my car back and less than 300 miles put on the motor, the idle in my car was rough so I checked under the hood. I paid for an oil change on the motor they installed and was told not to worry about an oil change for a few months, but found out there was NO oil in my car at all. (No leaks either)My family member has had their new motor for a little over 6 months, and has not put that many miles on it. Recently it started acting strange and lights were turning on so they check the oil to find it was very low. They brought it back to Hawk's where, yet again, was told they need a new motor and the one installed was out of warranty.Be weary when going here with any bigger fixes needed!
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March 2022 by Ursula Reed
Great service. They did an amazing job with putting a new motor in my car, a few not so good. But other than that their good at what they do...
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December 2021 by Tasha Veldhuis-Brown
Super friendly staff, answered the phone on a holiday. Inspected my car for free. Top notch service.
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November 2021 by T T
I've been coming back to Hawk's shop for decades and for very real reasons. He is the most honest and honorable mechanic that you will ever find. His rates are the most reasonable as well. He served our country. Thank you for your service, Hawk.
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August 2021 by Rick L.
New owners! Business is not the same! Poor customer service! I Had my front brakes and rotors replaced.. with in a week my caliper was dragging along my wheel well.. A near by tire shop showed me that the front bolt was missing and the back bolt was only finger tight?? If you use them.. be careful!
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June 2021 by Patricia King
This guy either does not know what he's doing or he just flat-out rips people off I do not know which I went there to have them put my car on a diagnostic machine and he told me it was the alternator so I took out the alternator replaced it put it back in and I still had the same problem
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May 2021 by Emma W.
The best mechanic I've ever experienced. He's honest and tries to help you save money when others recommend spending hundreds of dollars. I've had mechanics in the past tell me my brake pads need to be replaced (when they don't) or tell me that my car has a timing belt when it actually has a serpentine. If you've been serviced at Hawks then you know the quality of his work. I also appreciate that he provides discounts for veterans and active duty.
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April 2021 by James W.
I brought my Infiniti to hawks over 2 weeks ago, I dropped it off to be diagnosed, it took over a week just for him to be able to tell me what was wrong with the vehicle. His website says he services Infiniti's, and dose electrical work. I had a suspicion the problem could be electrical and he told me to take it to a electrical shop, he eventually gave me his diagnosis over a week after I dropped the car off and said he will see how much parts are. After calling him every other day and being told call back the day after next for a second week, he tells me I can just come pick my Infiniti up for 40$! Because he is a "reasonable man" and tells me to get the parts myself because he can't . So not only do they not perform every service listed on their website, they can't even get ahold of parts for models their website says they service. If I could give them no stars I would! I don't recommend them to anyone, I can't believe how many reviews recommended this place for this to be my experience, but after 2 weeks of wasted time I honestly don't feel a diagnosis that took 2 full weeks is even worth 40$ but maybe that's just me. There are a number of other shops in the area, if you don't want ur car to sit around and collect dust, as well as have to call the shop everyday just to get an update, definitely don't bring it to hawks Asian auto!
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March 2021 by Arthur Blake
The best repair shop I've ever used. Incredible staff and owners. The prices are great and the service is timely and excellent. I've never had to take my car back after a repair.
