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March 2024 by Jill Showers
They really never disappoint.The customer service I've experienced at both Tacoma locations has been fantastic.Les Schwab will always be my tire go to place!
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March 2024 by Thupten Tsering
fast, friendly, and free flat repair
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March 2024 by Darlene Fullor
Didn't think I was treated fairly. As a disabled
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March 2024 by John Sullivan
Quick and fast! And free tire plug! Woot!
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February 2024 by Leo Zhuk
Fast and quality service. Thank you
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February 2024 by Oscar Suarez
They work super fast and do a great job.
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January 2024 by Tony Weidencamp
Went to get my tire patched cause I currently can't afford new tires. I'm not exactly at the full worn-out marker on it yet. So the story.I had to wait 40 min's to get to my vehicle, then they sat with it for another 20mins. To finally come out to me to say they can't patch it (on the inside) cause the tread was"too low". All the while walking out with a paper for quotes for new tires right then and now.They could examine the tires from outside instead of wasting my time and their.Personally that's my last set of tires(the ones they wouldn't patch) with Les Schwab. I was already getting fed up with the customer service and put my last egg in the basket.I hated the tires I had from them but thought their services made up for (it doesn't). Go to another shop for new tires they're likely to have better traction and services anyways.You do you, I'll do me.But there's my personal heads up to everyone. Good day.
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December 2023 by Sanatullah Ghiasy
Dear Brain and Team at Les SchwabI am writing to express my utmost satisfaction and appreciation for the exceptional customer service experience I recently had at your establishment. From the moment I walked through your doors, I was greeted with warmth and professionalism, and the level of service I received exceeded my expectations.First and foremost, I would like to commend your team for their outstanding customer service. Every staff member I encountered was friendly, knowledgeable, and went above and beyond to ensure that my needs were met. They patiently listened to my concerns, provided expert advice, and promptly addressed any questions or issues I had. Their dedication to delivering exceptional service truly sets Les Schwab apart.I was particularly impressed by the complimentary services you offer. The free tire rotation and brake check not only saved me time and money but also demonstrated your commitment to ensuring the safety and longevity of my vehicle. Additionally, the free quote on any parts was incredibly helpful in making informed decisions about necessary repairs or replacements.The small touches, such as providing complimentary coffee and popcorn, further enhanced my experience. It created a welcoming and comfortable environment, allowing me to relax while waiting for my vehicle to be serviced. These thoughtful gestures truly exemplify your commitment to customer satisfaction.In today's competitive business landscape, it is refreshing to encounter a company that goes above and beyond to prioritize customer needs. Les Schwab has set a high standard for customer service, and I have no doubt that your dedication to excellence will continue to earn you loyal customers.Thank you once again for providing such an outstanding customer service experience. I will not hesitate to recommend Les Schwab to friends, family, and colleagues, and I look forward to continuing my relationship with your establishment for all my automotive needs.Sincerely,Sanatullah
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December 2023 by Omri Bahat
This is the 4th or 5th time I came here for service. Parker helped me several times to get a hard-to-find wheel and helped with various tire issues. He is great. Everyone on the staff is great. Very helpful. Quick turn around times. It's a very pleasant store. Service is great.
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November 2023 by Karisa ODaniels
I love these guys!!!! I have been buying my tires and getting them rotated fixing flats whatever needs to be done for over 10 years now. They always accommodate me no matter what like right now I called at 4 minutes to 5:00 because I hadn't been driving my Subaru for a few months and so I knew the tires were off and I asked them if they had time to squeeze me in just to do an air check and they didn't even hesitate and the two gentlemen that did it were quick thorough with smiles on their faces even though it was 5:02pm (after closing time) when I left I really love these guys!!!!!
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October 2023 by Victoria Hill
10/2023. So I realized as I came from Aberdeen at 110 mph. I can feel this bumming . I thought maybe it was because one of my tires has some Fix-A-Flat in it oh no I get to Tacoma and find out that my metal is popped out of my rear passenger tire so okay I go to Les Schwab in Fife and it's $215 for one tire ..that's the cheapest one they got for me but at least they can get me in right away bring lots of money if you want to come here but I definitely still would recommend them the tires are insured it's a good tire I know I'll be safe driving even at the speeds I go LOL
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October 2023 by Greg O
This shop sold us a reasonably priced new tire and aligned all four wheels on our car. The process was quick and professional. The woman at the front desk was efficient and personable with a nice smile and a good attitude. We will use this Les Schwab again!
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October 2023 by Nathan Huggins
Had two shredded right tires due to a construction zone from my morning commute. These guys got me in the same day, no appointment and I was done and out with four new tires (AWD) in 2.5 hours from arrival with 6-7 customers ahead of me.
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September 2023 by Sheila Wray
No charge for tire rotation and safety inspection. Took the mini van for a test drive and said back disc brakes needed work done. (They shudder or hop sometimes. I thought that was the problem but a friend said it was just due to the condition of the road.) Tires are fine. They will tell you what is good and doesn't need done. They take good care of their customers.
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August 2023 by Brandon Graham
Saved us in pinch! We had a wheel bearing go and Brian helped us right away! We didn't have an appointment but they got us in right away! Ordered the parts and got this monster job done faster than any other place around could have! Shout out to Brian for helping us with this issue!
