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March 2024 by Keegan Wakefield
Where do I start. So the "manager" of this site is a total entitled nightmare. Starts off on the phone a few weeks ago, she says I don't have an appt in there system, when I clearly do because I responded to the text and confirmed it. Once she realizes that, she says that's still not our fault it's the systems.....lol what??? Umm excuse me ms manager that 100% makes it your fault. Anyways whatever still can't get in until the 18th now, yesterday. Get in there and there's only tax representative working, mind you the manager is sitting down at the front desk. My appt was 4:00 pm. At 430 I said ma'am is there anything we can do if this is obviously taking way longer than expected, I'm not sitting here all night, she stands up and gets within a few feet from me, and we start arguing about it. Now since she's the manager, and there's only 1 other tax representative there, and the current appt is extending beyond, why wouldn't she do our taxes to catch the office up? Lol yeah right, that means she has to get up out of her chair and work. Her name was roarie or something. Complete and utter disrespect from a so called manager.
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March 2024 by The Robinsons
If I could give a 0 I would. We filed taxes with them and when you try to call they never answer the phones. They also take days to respond back to voice-mail.
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February 2024 by Marie Barrett
Rude and unhelpful. Way to try make people who aren't super knowledgeable on taxes because I don't usually do it feel some kinda way. Shame on you. As an old women you should know better.
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February 2024 by Andre Hos
Good stuff keep it up
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February 2024 by vicsanti4
Great explanation.
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April 2023 by Angel Valencia
Very nice service
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April 2022 by Howard Clatk
Willingness of associates to work with me to get best results
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March 2022 by Donte Miles
Customer service was great. Very nice person helped me and made sure everything was done correctly.
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February 2022 by Scott Jenkins
Awesome, personalized service. Ms. Dowling at HR Block is a true accounting professional who is dedicated to her craft.
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February 2022 by Zach Bueford
Avoid this place. They do not answer the phone. Don’t bother leaving a message either because they will not call you back
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June 2021 by TIM KRAMBS
I will have a more complex portfolio next year. H&R will be our first choice to assess how we should proceed based on the last 2 years of tax preparation and services rendered by H&R Block.
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June 2021 by Larry Kocha
Courtney,New Her job Extremely Well.
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April 2021 by Alexander Charland
Easy to file, knowledgeable staff.
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April 2021 by Blaise Antonio
You guys are too expensive for an army people.
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April 2021 by gul dogan
He didn’t look like he knows what he is doing