Aqua Spas & Pools is a reliable business that offers a range of services including hot tubs, pools, and now indoor fireplace installation. They focus on making backyard enjoyment safe and fun for families and friends. Their team is dedicated to helping customers understand how to care for their pools and spas, especially since many owners have limited knowledge of hydraulics, plumbing, and chemistry. The staff is praised for being responsive, thorough, and providing excellent customer service both before and after purchases. Customers highlight the professionalism and friendliness of team members, such as Jeremy, David, Josh, and Steve, who are described as knowledgeable, efficient, and detail-oriented. The business also provides free water testing and guidance on maintaining clean water, with staff explaining issues like manganese rust and how to resolve it using proper chemicals and practices. Despite occasional delays caused by weather, the company’s team manages installations smoothly and effectively, including in-ground pool setups and spa repairs. Customers feel confident in their expertise and appreciate the personalized attention they receive. The addition of indoor fireplace installation shows their commitment to enhancing outdoor living spaces. Overall, Aqua Spas & Pools is recognized for top-notch customer service, skilled technicians, and a focus on making pool and spa ownership safe, simple, and enjoyable.
Tonya was awesome throughout our spa buying, delivery and setup process. She was super responsive, very thorough and communicative. We appreciated the 5-star service!
September 2024
Tonya was exceptional! No high pressure sales. Incredible customer service before and after purchase. Highly recommend!
September 2024
The customer service is top notch. Great experience
