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September 2023 by Sabino -Sal- Chavez
Omg— fast and friendly service. I called at 0800, and Gunny was seen at 0850. This is considered urgent care too! Gunny has his first wellness check on the 7th and I can’t wait to see how well they work with him. I haven’t been inside the facility but from the outside it look’s welcome. The five stars are for their quick services.
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September 2023 by Alana Rose
Just had a wonderful experience with Brookside Veterinary Hospital. They have new urgent care hours on Monday and Fridays 8a-4p. We had a situation with my cat that was in the parameters of an urgent care visit.We were in and out within one hour! Got there just after 8am, left by 9. We are already an established client with them, so we didn’t have any paperwork to fill out. If you are not an established client with them, you will need to fill out paperwork.It was curbside, and I did get to conversate with the doctor and tech face to face. I had an estimate before they performed any procedures, aside from the physical exam.There is a $250 deposit upon arrival, but of course that deposit goes towards the bill, so I was a-okay with paying it.It was smooth and easy.I already knew Brookside was fantastic, but now they’re even better!
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July 2023 by Cheryl Lienesch
One of the best vet experiences we have had. Dr Snyder was excellent. First time a vet sat down and reviewed all options regarding our dogs health issues. She was super. Would highly recommend.
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June 2023 by Ryno Harris
This was our first time coming to this clinic. The clinic was great with there customer service. Though, they still have some kind of COVID Protocol at this clinic. They leave you outside in your car or on the porch before they let you into the exam room. The Staff was very friendly and very helpful with information. We were there for a second set of shots for our new puppy and we decided to continue with this clinic because it's where the dog breeder took the litter for their first check up and set of shots. The downfall from this clinic was our pup is only 12 weeks old and when they took him to the back room for his shots and updated stuff we wanted him to have they came in 30 minutes later and told us that since the Dr. was in they decided to give him his rabies shot with no consent from us. BAD BUSINESS in my opinion with it being our first time using this clinic. So, we will not be back to this clinic or even recommend them. Make sure to watch them from up-charging you and being sneaky with giving shots to your animals without permission.
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March 2023 by Constance W
This is not a bad clinic. It’s just like the majority of the clinics out there…they do their jobs properly and make their money. I felt my dog was like a product on the assembly line… waiting to be inspected and sent off…. Did he get the care? Yes. But he was rushed out as well.Also, please compare the price of the prescription they give you on the Internet before buying from them. My experience is they are at least twice or even three times more expensive.
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March 2023 by Teya Thomas
I have had nothing but bad experiences with vets so it was nice to finally have a good one!I didnt have to wait 5 hours, they were very sweet with my nervous dog and the price was good.
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February 2023 by M Dayhoff
Thank you!! It was so nice to find a vet that not only provided excellent care to our animals, but also was very kind and understanding to people :-) The cats we brought there were my daughters' cats and it means so much to see my little girls feel like their animals are well cared for.
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January 2023 by Rachel Flores
HANDS down the best vet eexperience ever. Ive had dogs all my life. Dr. Burch (a temp vet) was AMAZING!! She sat right down on the floor with Bailey and let him sniff her while we talked for a few mins before she started to work with him. WE ARE SO GRATEFUL to have found them. The tech was also awesome. Very kind- she listened and explained everything, provided estimates.GREAT place to go and has appointments available- It only took 3 days to get it.
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January 2023 by R T
Everyone at Brookside is so friendly and nice! They take great care of my 13 year old puppy. Sweet Addy loves everyone and always enjoys her laser treatments for her arthritis.
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November 2022 by Angie Pilarski
I cannot say enough great things about Brookside! Everyone I’ve met has been so empathetic to my boyfriend, our fur babies and I. The people there are fantastic! ?We have a male cat that had a marking problem. They ran some tests and gave me really good advice on what I could do to help him. His quality of life has significantly improved and he is now one happy and healthy kitty!We’ve also brought in our male Corgi for a checkup and once for an emergency and they got him in right away and did a quick surgery. That was about two months ago and they are still checking up on him despite his healed wound. ??Our female Corgi just got spayed yesterday and they have been so wonderful with her!Another thing I love about Brookside is the consistency! They are great at follow up calls and appointment reminders.
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October 2022 by Abby Blankenship
I’ve been going here for 10+ years. Great staff. Very friendly and helpful. I’ve never felt pushed into treatments or tests I didn’t want or couldn’t afford. The doctors are amazing. I moved further way from keypen but I’ll keep making the drive for brookside and staff
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October 2022 by Lin B
My family has been coming here for 20+ years. They take care of your pets like they are thier own. Would never consider changing clinics.
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September 2022 by Mary M.
I have been going to Brookside since 2005 when I moved here. I was in love with the place before and decided to stay on after the practice was sold. The level of care and attention with the new owner/s is great. I like the improvements they've made as to texting reminders and having a tele/visit site.
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August 2022 by Alivefireheart
Edwin Happy is dating former employee, Derek. He wrote his review out of spite for Derek being fired. Brookside is a lovely clinic, the people are very well educated and do everything they can to prevent euthanasia, if possible. Thanks Brookside for being so great!
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August 2022 by Dawn Furman
They were great! I had an emergency with my dog where she sliced the front of her nose on metal roofing. They were very caring, explained everything and didn't even cost 1/2 of the original quote. Highly recommend them.
