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November 2023 by Sarah Davis
Excellent, friendly service. Very quick turnaround. Technician was very professional when confronted by an unhappy customer (due to circumstances out of his control). Very impressed. Reasonable prices, too.
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September 2023 by John Koontz
Needed replacement glass screen for my iPad. Set up appointment using their online portal. Provided exact model number of iPad and exactly what needed to be done. Drove 90 minutes to my scheduled appointment only to find out the replacement glass was not in stock and it would be 3 to 4 weeks before it would arrive. Why wasn’t I told this before today. Waste of time. Lame company.
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August 2023 by Aaron Matthys
The repair worked fine, sent by T-Mobile for insurance screen replacement. The issue is I originally scheduled and a pointment @5pm only to drive 45minutes + payed a toll to get there to be told they didn't have time to fix it. Not only that if I had arrived 15 minutes earlier they would have fixed it. Even though I scheduled the time online! I returned the next day to get it done as didn't want to go through the hassle of setting up a replacement and having to wait though customer service to change the claim. The repair took less than hour, so it could have been fixed the night before. The issue for me is that scheduling and not fixing even on the off chance it took a little longer and they have to go 15minutes past close my 90minutes is not equal to a chance at 15 minuts of their time on a issue that is their fault. Terrible customer service.
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August 2023 by M Hancock
I was very happy with the service I received. Great customer service, affordable price and quick turnaround for my iPhone battery replacement. I highly recommend this store for cell phone repairs.
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August 2023 by Thomas Wyciskala (Tom)
They were totally honest, gave me very good advice instead of putting a new battery in my old phone and making a few bucks They advised me to get a new phone. Thank you CPR
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July 2023 by sita Angel
Great ,quick , friendly service with a smile ! I will be going to them from now on ! ✨ love that the new screen came with a warranty as well , it gives me peace of mind ? thanks again guys !
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June 2023 by Stephanie Bauer
Great service, quick and efficient. They fixed my iPhone 12 Pro Max camera.
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April 2023 by K Yeaw
Friendly & nice to work with & they repaired my husband's phone, that's the main point . However, the only thing that was kinda irritating was he never followed through with communications with us. We had to call or come in to find out the status of the part since he originally had to order it. Overall, it took a month to complete the repair from start to finish
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April 2023 by Kristine Yeaw
Friendly & nice to work with & they repaired my husband's phone, that's the main point . However, the only thing that was kinda irritating was he never followed through with communications with us. We had to call or come in to find out the status of the part since he originally had to order it. Overall, it took a month to complete the repair from start to finish
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March 2023 by MikeyMyk
Great service, made an understandable mistake and went out of their way to make it right. I will use them again.
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February 2023 by Tyler
Avoid this place at all cost went to have my screen and back glass replaced got phone back no wireless charging or flash on camera went back to have them fix they said they couldn't I told them I would send it to one plus and have them fix it and send them the bill The owner freaked out on me like a little child and tried blaming me for my flashlight not working that they broke avoid this place at all cost
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December 2022 by Lisa Klahr
Came in with a battery issue with my ancient iPhone 8. I called to make sure they had the battery in stalk and they did! Replacement took about an hour and they were super nice and helpful. Will be recommending to others!
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December 2022 by Maryann Paholio
Great customer service drew helped fix my cracked iPhone screen last min before trading in my phone. Did it within 30min really quick service and did a wonderful job thanks!
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November 2022 by byron gray
T-moble sent me here as their repair center well 45 minutes sitting outside not open not answering their phones. Seems like no one is inside think t-moble made a mistake with this place. 45 minute drive plus a bridge fee for nothing.
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August 2022 by A Rider
This store is closed now for a reason, they use substandard parts, substandard employees, and the warranty is useless as they will void it at will. I had one cheap chinese screen installed to replace my original cracked screen and it quit working immediately and actually crashed my phone, during the second install the tech destroyed my proxim8ity sensor and my camera won't focus and it hangs up if i move it from my ear during a call. I call to get it fixed in gig harbor and no answer because they closed that location because this business is suspect. Silverdale location won't respect warranty so i am moving on to a respected repair service. Silverdale location will be closed soon if they don't improve.
