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March 2024 by Dillon Moser
Worst bristles I’ve ever seen. Scratched my paint
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December 2023 by Brad Fowler (DirkDiggler)
I decided to give this car wash a try. I may now forever have car wash PTSD. Not sure what's going on with the top brushes? Every spin there was a huge thud. Similar to someone dropping a bag of concrete on it over and over. The roof was shaking with every spin. Maybe it was out of balance or? Soap was left on vehicle also. I was expecting damage to roof and trunk but haven't seen any yet. Something bent my front license plate but oh well. I've been using the Brown Bear on 6th in Tacoma and will be the only one I take my vehicle to from now on. Avoid the Elephant!
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December 2023 by Priscilla Fallon
I love that they have guys there with big brushes to scrub the car before the automatic wash
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November 2023 by Brad Fowler
I decided to give this car wash a try. I may now forever have car wash PTSD. Not sure what's going on with the top brushes? Every spin there was a huge thud. Similar to someone dropping a bag of concrete on it over and over. The roof was shaking with every spin. Maybe it was out of balance or? Soap was left on vehicle also. I was expecting damage to roof and trunk but haven't seen any yet. Something bent my front license plate but oh well. I've been using the Brown Bear on 6th in Tacoma and will be the only one I take my vehicle to from now on. Avoid the Elephant!
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November 2023 by Ryan B
DO NOT USE THIS CAR WASH. They machine and brushes ruined my paint job. Left scratches all over the paint. Talked to the "manager on duty" who just said to call the corporate office and he could do nothing.
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November 2023 by Maria Gilligan
I love this car wash. The workers are kind and it does a great job.Service: Vacuuming
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October 2023 by Patricia Webb
DO NOT USE THIS CAR WASH. They machine and brushes ruined my paint job. Left scratches all over the paint. Talked to the "manager on duty" who just said to call the corporate office and he could do nothing.
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October 2023 by I I
Good car wash for the least amount: $12. This is why I wash my car in the rain, just sayin...?
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September 2023 by David Shields
Business does not take cash will never come here ever
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August 2023 by DL Mears
A hose broke and was hitting the side of my truck and no one tried to stop it. Four brushes were not working. Overall not as good as sure clean.
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August 2023 by Destiny Skansie
So, I had been going to this pink elephant ? since before this new remodel/upgrade. Prior to the upgrade my Toyota tundra was still dirty in this specific spot,stay with me, last time I went they updated the car wash. I went back in May and while in the wash the wash shook my truck enough to jump around on their tracks within the car wash which was really weird to feel for the first time. Upon wash finish I always have to pull into the vacuum areas where when flipping out my side mirrors I noticed huge scratches along the SAME right side of my truck that used to NOT get cleaned prior to this upgrade they did. Needless to say I made the manager James look and he made a incident report and I was told someone would contact me. After now 6 messages to auburn corporate without any response from them instead they had the manager James call me and tell me that their video footage showed I was at fault but have not given me this footage and now I’m left having to pay a deductible of 500$ in damages they did and refuse to give me this footage and or call me back in two months!!!! I’ve left Allyson their customer service rep at corporate now 4 messages alone and another again today with James at gig harbor! Not cool folks. Not cool at all! Handle your business responsibilities respectfully. I have photos of the incident and the incident report that states their tracks gave and shifted my truck and now they will not claim liability!
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August 2023 by Alex
The guider was super cute I think his name was like Nic. He did a super good job on my car! Will definitely be coming back for multiple reasons. ?Services: Auto detailing
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July 2023 by JL Galvan
Horrible Customer Service. The employees used a dirty brush to pre-clean my car. They left scratches on both sides, the car is six month off the lot. I didn't notice until I got home. The on duty supervisor is evidently a street lawyer and basically said since I left the car wash then came back, I couldn't even file a complaint. The company is run by incompetence. Don't waste your time or put anything worth of value through their product.
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July 2023 by Tay McDonough
Highly recommend this car wash!My car always looks excellent after, great workers.
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June 2023 by Gary Dering
Well, it's no bargain, but neither is it's only competitor. You'll only know it's open if you can see the entry where the cones are set,,, unpredictably,,, quite often. You'll need tight steering (vehicle AND driving skills) for access and exit. It's been there a few years now and has proven to be disappointing.
