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February 2024 by Debbie Mishko
Great customer service, and lots of great banking options
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January 2023 by Emily B
Unprofessional customer service, absolutely the worst interaction i've ever experienced. Take your banking business elsewhere- I can't believe they close for 1.5 hours at lunch daily and aren't open on the weekends- their hours are very restricted/limited. I think the workers there just want to get paid, sit there and do nothing so they attempt to drive customers away just so likely they don't have to do any work. Best advice- go somewhere else and hope that they close this worthless branch.
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January 2022 by Bonnie Skeen
I have held accounts at the First Citizen’s Bank in Gig Harbor for years and they have devolved in to a bank that is entirely apathetic to their customers. They close for lunch from 11:45 to 1:15 so that it impossible to do banking during lunch hours. They are not open on Saturday. Their ATM does not accommodate deposits. Finally, their bank manager needs a costumer service class. I would move my business if It wasn’t so difficult to changed direct deposits and automatic withdrawals. Seriously, do better.
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April 2020 by Dorothy Lord
used first citizens bank in No Carolina for 29 years and was thrilled to find a branch in Gig harbor after moving here.
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August 2018 by Connie LeCroix
I have been with them since the early days!
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April 2012 by A Google User
Best customer service at any bank I've been at!!