Gig Harbor Goodwill is a thrift store operated by a nonprofit organization that provides career training and job placement services. The store is described as very crowded, with narrow aisles that are difficult to navigate. The boutique area in the front is noted as very nice, and the staff are consistently reported as friendly, helpful, and doing an excellent job trying to keep the overflowing shelves and racks organized. However, significant criticisms focus on pricing, which many find inconsistent and often too high, with items sometimes priced close to their new retail cost. The clothing sections, particularly women's and men's, are criticized for being poorly organized, lacking size markings, and offering a limited selection. The store also lacks customer amenities; the restrooms are permanently closed, and there are no dressing rooms or mirrors. While some appreciate the large quantity of items, the overall experience is hampered by overcrowding, high and erratic pricing, and the absence of basic facilities.
