-
December 2023 by Kevin E.
Classy ChassisThe soap application setting on their machine dispenses only water. I kept going as I thought it might take a minute to start, it never did. Waste of time and money. I was basically charged $5 to rinse my car with plain cold water.I will avoid this place in the future as it appears they take your money and provide poor service in return. The price is fair if they only delivered what they say they would.It's very sad and disappointing to see a business in Gig Harbor operate in this manner. At least I now have some first hand experience so I can advise friends and family on what to expect from Classy Chassis.
-
November 2023 by Jen S.
Really disappointed with the customer service on the car wash today - I always go here for my oil changes and interior/exterior car washes and have had a great experience but unfortunately I won't be back. I didn't have time to get my car washed when I got my oil changed last week and went back today since the receipt said it was good until today and they wouldn't honor the discount.
-
October 2023 by Leilani Mutu
Excellent customer service and attentive to maintenance of vehicle. I also like the fact they offer a free car wash with any oil change service.Services: Air & cabin filter replacement
-
October 2023 by Bill Sehmel
I typically take our vehicle into the dealership to get an oil change, though they've been backed up lately, and still aren't doing their express oil changes...I came here after seeing a line at the other place in town, was able to get in right after the next car had cleared. They did a great job and showed me the dip stick that it was at the correct level. The receipt was easy to read that fully explained what they did and did not do to my car, and everyone was very customer service oriented.I look forward to using them again in the future.Service: Oil change
-
October 2023 by Alex Ayala
Great guys, quick and clean service every time! Have no worries ever bringing my 09 Range Rover and 20 Rouge. Plus they perform a general inspection to make sure your car is safe and ready to go!
-
September 2023 by Adrock
They always get my car done in a timely manner. And I like the free car wash that comes with the oil change
-
September 2023 by Walt N.
Paid for wash and dry only to discover that there were water spots on the windshield and the body. Just what do they do for the extra $?I'll definitely have to reconsider the extra cash. I may as well have just driven through.
-
September 2023 by Kayden H.
Took my car through the car wash two times several days apart. Both times car wash, failed to wash my whole car.
-
August 2023 by Amy M
I've been bringing my vehicle here for oil changes for the last year. Steve has always been nothing but nice and efficient. A new employee was there today (name started with a C) and he was so rude to Steve. He was talking back and being blatantly insubordinate, causing a scene in front of customers. I think Steve handled the situation the best he could considering.
-
July 2023 by Hannah Figgins
Had an awful experience. The gentleman working the floor was blatantly homophobic. As a Mother to three beautiful queer kids, I will no longer be supporting this business. Any Allies to the queer community avoid this place.
-
July 2023 by Laura H.
I like Classy Chassis and I have been to several locations. Although this one can get kind of backed up just because of where it's located, it's just as good as all the others. Decent car wash for a moderate price.
-
June 2023 by Shirly Palacios
Will not be coming back here , first and last time. The whole process was a mess.
-
May 2023 by Angie V.
Everyone was so helpful and friendly. Chris under my car was so fast. Sam was so personal and the manager knew his stuff. ( sorry I didn't write his name down). I'm so grateful I had amazing experience.
-
March 2023 by CHRIS
Great experience! My whole family has been going there for years even before it was Classy Chassis and we never had a bad experience. Very caring staff and they take excellent care of you and your vehicle. I highly reccomend Classy Chassis.Service: Oil change
-
March 2023 by Terry M.
Classy Chassis did a great job with our car. I will definitely be going there again, great team working at this site.
