Home Improvements near Gig Harbor, WA

“I had what I thought was going to be a nightmare of a problem but it was handled so smoothly by Marquis (hope I spelled that right) a manager at the Gig Harbor store. I can’t tell you how easy he made this for me. Home Depot’s lucky to have him!!”

“Typical customer service here can be hard to find. Truthfully, they have a lot of staff on hand that could really benefit from education on the sales floor however, they have an employee named Matthew that’s been great and extremely helpful both times I’ve come in to make a big purchase. It took me 5-10 minutes of wandering and asking another employee for assistance to even find their full selection of gas mowers but he left as soon as we neared the isle and didn’t seem to want to engage in helping further (even though all product is locked up). I went back up to the front of the store to ask customer service if they could have someone meet me in the department and boom! There was Matthew again ready to help unlock the cages and get the mower up to the front for me. Attentive & helpful are an understatement! 5 stars for Matthew alone. Appreciate your assistance sir!”

“I'm a home owner and often go to Home Depot to buy stuff. To work on my home.

Anyway, there is one older gentleman who works here that I absolutely adore. If I have a question about ANYTHING (garden, tools, plumbing, fencing) I will wander the whole store until I find him, then ask him.

He is patient, will walk me to the place for the thing I couldn't find, answers questions, and then double checks that I have what i need before he heads off to help the next person.

I was in last week and needed a new dog warning sign for my gate. I couldn't find my guy so asked a different guy. His response (without even looking at me or acknowledging me), "Try aisle 12, 14, or 16. It's somewhere over there."

I still give this store 5 stars because it's Home Depot and I don't expect to have my hand held every time I walk in. I just really like the older guy best.”

“Every time I go to this Home Depot everyone is nice to me. I can make returns with ease, there are actual humans working the registers, and I can find staff in the aisles to ask questions. I’m really surprised because big box stores aren’t typically like this. I don’t know what this store is doing where everyone seems to like the work they do and appreciate the customers but well done!”

“I'm a home owner and often go to Home Depot to buy stuff. To work on my home.

Anyway, there is one older gentleman who works here that I absolutely adore. If I have a question about ANYTHING (garden, tools, plumbing, fencing) I will wander the whole store until I find him, then ask him.

He is patient, will walk me to the place for the thing I couldn't find, answers questions, and then double checks that I have what i need before he heads off to help the next person.

I was in last week and needed a new dog warning sign for my gate. I couldn't find my guy so asked a different guy. His response (without even looking at me or acknowledging me), "Try aisle 12, 14, or 16. It's somewhere over there."

I still give this store 5 stars because it's Home Depot and I don't expect to have my hand held every time I walk in. I just really like the older guy best.”