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February 2024 by RoxAnne Simon
I always bring Myster with me when I go in to pick up his food. He is well behaved, and the staff are always friendly, aware of his size, breed, and courteous. I had asked one staff member where his brand of dog food (Fat Dogs) was located as we couldn't find it, and she quickly walked toward us to take us down another row, at which point he started barking at her as if to say 'not so fast'. I did apologize for his barking at her, explaining that to him, she rushed up to us, and he was protecting without being aggressive. She didn't acknowledge, just shied away from us the rest of the time in the store. The rest of our visit to this location was great. He met another dog, other customers who asked to pet him, commented on how well behaved he was.I have observed that most of the staff approach customers slowly when they have their pets with them, no matter the size or breed. I'm sure she didn't mean any harm as she was busy, and I hope she is fine, but that she will think twice before approaching someone else in a hurry. Even small dogs protect their owners.Thank you, I love shopping at this Petco.
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February 2024 by Dawn Niemann
Becarful buying a pet here. My Son was sold a very sick reptile. The only help they offered was a refund and putting the poor thing to sleep.
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February 2024 by Doggo S.
The front desk person that handled the drop off for grooming had too much attitude for zero reason, should not be that toxic to customers for no reason. 0/10 for customer experience. Second, let's discuss how they tell you the times that WOULD be adequate for pet grooming, then it ends up as 2+ hours later. Third, their process for pet grooming is absolutely repulsive that they allow our pets to air dry putting them at high risk of bacteria, and fungus growth. Never once have been greeted when walking in the staff is too busy on their phones or talking about what vape juice they want. Every time and any time we have gone here it has just been a awful experience. Who is even managing this staff? Who is training them? They cant answer any questions, they do not even know their own store policy..... To wrap this all up, the haircut has uneven spots, directions for tail and head were not followed and the person with the oversized hoodie on and hair covering their face just flat out needs to work on the attitude, and the blonde female there also. Keep your personal issues to yourself no need to project that onto customers that are keeping you employed. I'd rather pay the toll and make the drive to the Tacoma location to get my things from petco.
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February 2024 by J Parker
They always have what I need. The managers, Darryl & Joe are great, and will go out of there way to help you.
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February 2024 by sita Angel
Love this place but it would be nice if they didn’t close at 6 due to weather when there is no bad weather …spend my whole day at work to be told I can’t shop because they are closing … at 6……kind of sad I can’t get my dogs food ..Oh well .
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February 2024 by Mary Burson
My kitty passed away, brought unopened bag of cat food back, 30 day return policy sucks, mine was 40 days. 14 yrs shopping there.mine was 40 days.
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February 2024 by Tracey Crawford
I was able to do a return they were able to find my receipt and the person was polite
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February 2024 by Dina Vaccaro-DeBerry
Collyn is a terrific groomer and does a great job with my 60 pound Sheepadoodle.Collyn put my dog at ease with his calm and friendly demeanor. He takes the time to listen to your specific requests, and he works hard to get the cut just right. He even asks about your dog's personality and quirks to adjust his approach accordingly.And the results? My Sheepadoodle always comes out looking adorable. Collyn has a real eye for detail, leaving his fur perfectly sculpted and incredibly soft.But beyond the aesthetics, Collyn genuinely cares about the well-being of your furry friend. He makes sure the grooming process is comfortable and stress-free. He's gentle, patient, and even throws in some extra belly rubs for good measure.
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January 2024 by Ryan Beardsley
Good store, always have what we are looking for. All our interactions with staff have been great and they are so welcoming to pets. Good go to spot here in the harbor.
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January 2024 by Steve Hiday
The staff here is always helpful and there is a good selection of dog food, sometimes on sale even cheaper than you can find on Amazon or Chewy. Some pet toys here too.Olympic Otter
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December 2023 by Blake Johnson
Aidyn did a great job grooming our shepherd-poodle mix yesterday. She did her best to accomodate some of our haircut "style" requests, and called during the haircut to let us know she had to make an unexpected change to our original request. When I went to pick up our pooch, she was genuinely concerned about our satisfaction with the services that she/Petco grooming provided. I would not hesitate to bring my Pup here for grooming again.
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December 2023 by A Powell
We drive 15 minutes and pay the bridge toll to come to this Petco because it's the best one in the area.
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December 2023 by Jackson Kinney
Free santa cat photos 10/10
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October 2023 by Priscilla Miller
I have a pickie cat. I have spent hundreds on food where it goes untouched. Thankfully PETCO will exchange or refund if you take the purchase back. I have discovered the best tasty food that satisfies and is healthy for an outdoor rescue fur boy that won't go for all the filler foods. A wise cat will have taste and nutrition to keep that purrfect healthy strut maintained on a daily routine. Bowl licking good down to the fine morsel. Oh, his fav is Science Diet chicken entree.
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October 2023 by Mary Cathrine Lynch
I am a pet sitter and ran out of kitten NUTRO essentials, went to the Petco in Gig Harbor and Darrel(?) helped me find what I needed. I use Petco as my backup when I need extra supplies. So glad you are there for me.
