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January 2024 by Brett Roberts
PTA is the best tune-up shop in Gig Harbor. They are friendly, effient, and they know their stuff.
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October 2023 by Jessica Jordan
Worst customer service. The owner did not take responsibility for a job that should have been done in two weeks and took over 3 months. He blamed other companies even when his job was at fault.our truck was completely eaten by rats on the inside. Damaging the seats and plastic. We asked him to fix this and he grabbed the door out of my hand slammed our truck door and told us to leave bc he didn’t want to fix it.Response to the company’s comment below.We did talk to you guys nicely about it even. But taking the door out of my hand and slamming it and raising your voice is the most unprofessional thing you could honestly do. Take responsibility for your actions and the job you guys did, that would have been good customer service.
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September 2023 by m k
First time taking my MINI Cooper to Precision Tune Auto. Service was great, efficient and professional, these techs know what they’re doing. Thanks Ron for explaining everything clearly, and for the follow up. Impressive services. Thanks to Lena at the front desk too. ????Services: General repairs & maintenance
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September 2023 by Mark Schurer
Better prices than Jiffy lube and nicer waiting area. Plus they can check other components of your car and fix any problems. FRIENDLY STAFF and coffee in the waiting area. Gave me an accurate price in advance of the work. Thanks!
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July 2023 by CgO
I had a low tire pressure emergency a few blocks away and Precision took care of me immediately. Very, very polite and efficient. I was able to make it home safely and am so grateful for their generous assistance.
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July 2023 by Ambassador O
I had a low tire pressure emergency a few blocks away and Precision took care of me immediately. Very, very polite and efficient. I was able to make it home safely and am so grateful for their generous assistance.
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July 2023 by CY Christopher
Home feel shop with honest staff! Can trust their work and prices.
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July 2023 by Andrea T
We have been taking our cars here for around 5 years. I have never found an auto care shop I like as much as this one. We know we can completely trust their quality work and advice. I'm thankful to have them in my area.
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July 2023 by Jennifer Joy
If I could give 0 stars I would. Took Toyota warrantied vehicle in for simple oil change. Now it’s spraying oil everywhere and oil pressure is so low I have to have it towed to a dealership to get it looked at. Zero issues with the vehicle prior to them touching it on Monday.Service: Oil change
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June 2023 by John Carlsen
I'll start by saying that the staff I interacted with were very nice, and were personable when I talked with them. No qualms there. I took my car in to them for warranty work, and dropped it off, being told they'd call me. After 4 days, I still hadn't heard back, they told me they were working on the paperwork, and would call me right back. They never did. After 7 days, I asked if I could pick up my car while they worked on the paperwork. No problem, and they said they'd call me. Another week went by, and I called them. Same story, they were trying to reach the warranty company, and would call me back the next day. I even offered to call the warranty company myself, but they told me not to worry about it, and that they'd call me back the next day. They never did, I called again the following week, and this continued for two more weeks. It's now been over 6 weeks, and I never heard back from them. Not impressed, and not once did they call me back when they said they would. I would have trouble recommending them for auto work.
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April 2023 by Roberto Eduardo Alves De Oliveira
They seem to be able to work easily on every car we have. They are professional, friendly and great to work with. We will definitely continue to bring our cars here to be fixed and maintained.
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March 2023 by Abby H
I placed an appointment request late Friday night and got a call Saturday morning stating I could drop my car off for oil change. Not only that, but she took my car info and then said she would call me back for a price. I thought that was absolutely the best, since the prices of oil changes have skyrocketed. They called within 2 hours of me dropping off stating it was ready, and when I got there said they could add more washer fluid and fix some battery corrosion for $20 more. I added those on and was out within 30 minutes. I will absolutely be a repeat customer!
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January 2023 by William Sims
Did an excellent job servicing our vehicle but left the car dirtier than they found it
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December 2022 by Greg Sullivan
These guys are great. I would highly recommend. I went here and my total was 761.00$ and it changed to 661.00 cause they told me the diagnostic only took half as long..... So.... That alone should ease alot of your fears as it did mine because if they were gonna charge you extra $ or say stuff was broke that wasn't they definitely wouldn't of lowered my price. They'd of got me for every dollar. I also needed my vehicle fixed in a hurry that day and the owner called another customer and asked if his car could wait til Monday cause mine needed to be done that day in a emergency. The customer said yes I got my car fixed on Saturday same day I took it in instead of Monday. Thank you guys so much. I highly recommend precision auto tune. ? ?Service: Auto maintenance
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December 2022 by jumpnover
Excellent friendly service and extremely knowledgeable. Found problems and fixed immediately. Hardly any waiting!