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July 2023 by Dianna West
It's really easy to do and set up it's fully automated..
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July 2023 by Linda V.
Easy to complete the rental process. Very clean facility at the Gig Harbor location. Helpful customer service.
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March 2023 by John Grey
ThanksJosh, Beverly and Fawn,You guys Rock.You run a great Storage.Great staff. Great Place
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March 2023 by Flo Rendo
Beverly is very helpful, friendly and professional. Customer service is second to none. I recommend this place to anyone, plus the price is the cheapest from the competition.
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February 2023 by Rebecca Blanchard
No stars really. Stuggled to originally get in the facility because the "manager" is terrible and doesn't the phone or return messages. No on-site office, no on-site person. Left a cab-over camper there several months and the facility was wide open upon return to pick up the camper. Thieves stole the electric jacks (valued >$1200) off the camper. Not at all a safe place for your belongings.
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February 2023 by Run D
Beverly is very helpful, friendly and professional. Customer service is second to none. I recommend this place to anyone, plus the price is the cheapest from the competition.
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October 2022 by Ereca Forbush
Had a wonderful experience at the Soundview location! Josh was splitting time between properties! He communicated everything from rules to financing very clearly! You won’t be disappointed here!
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July 2022 by Rita
Great customer service from Kathy. She communicated right away when I made my reservation and was very clear regarding rules and regulations.
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July 2022 by Justin Alexander
Just be cautious. I booked a unit less than 24 hours ago, ultimately realized a few hours later I had made a mistake, and I returned the keys and lock first thing this morning without any use of the storage unit. They kept $255 of the $258 they billed me 24 hours ago. It is what it is, but the reality is in most any other business structure this would be seen as what it is, unethical.
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July 2022 by William Alexander
Just be cautious. I booked a unit less than 24 hours ago, ultimately realized a few hours later I had made a mistake, and I returned the keys and lock first thing this morning without any use of the storage unit. They kept $255 of the $258 they billed me 24 hours ago. It is what it is, but the reality is in most any other business structure this would be seen as what it is, unethical.
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June 2022 by Kathleen Karczewski
Kathy is wonderful. So cheery and helpful! She is awesome. My brother from Wyoming spoke on the phone with Kathy and she was so helpful he insisted that that was where my stuff needed to go.
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June 2022 by Charlene Zinke
Kathy has awesome communication skills. She reached out to me to make sure I felt welcome to my storage unit. Excellent customer service!!!
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June 2022 by Teresa Luft
I helped my sister move and I met Kathy at the storage units. She is so helpful and stopped me before I got into a bind with a trailer. Kathy is delightful and I will add fun to talk to?
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May 2022 by Sandra Clapp
We had a very wonderful experience renting from public storage not only do we get a rental unit on the first try but we also were upgraded from Cathy with no problem and she helped me immensely thank you Kathy
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May 2022 by Kyle B.
Had a peek at the place before finalizing with them. Between what I saw and the bait and switch "$1 first months rent" that ballooned to $96 just to move in, it was enough to warn me off, and that was without actually getting a good look inside the buildings. This place is a security nightmare. Came here to scope out the reviews, glad I did. Security nightmare, vermin infestation, poor maintenance, terrible management, and bait and switch tactics. This place should be run out of town.
