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March 2025 by Robbie Wolcott
Always makes me feel like I am the most important person walking through the door.
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January 2025 by Genee Grimmett
The staff is efficient and friendly in person.
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December 2024 by Mahlin Perez
This Pharmacy is awesome.
It smells wonderful when you walk in from the fresh roasted nuts at the front. The chocolates and taffy are delicious diet killers guaranteed to squash any cravings. The front end is gorgeous. Plenty of things for gifts, crafts, fishing and just fun to get into trouble with.
The Pharmacy itself is always well stocked. The staff is wonderful and so far always helpful. I may walk in feeling scrappy but I often walk out with at least a smile.
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November 2024 by Ladine Rosario
Great customer service.Cutest gifts !
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November 2024 by julie wright
Always a good experience.
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November 2024 by Jessica German
Update is response to owner: If you cared about me experience, I'd expect you'd actually reach out to me. The fact that your pharmacist thought it was just appropriate to not refill a medication, and not say anything to the customer, is shocking. I have actually also reached out to the the owner about a different issue previously and never got a response.
As I said, I am very much an advocate for supporting small local businesses. However, I can't risk not getting the medications I need timely, or not having good communication with those providers.
Original review:
We have been going to the Purdy Costless Pharmacy since moving to the area, and as a family we aim to always support and promote small, locally owned businesses.
Unfortunately, the response & behavior from the pharmacist himself has made the decision for us that we have to find new pharmacy. My husband and I both started a prescription earlier this year, which we've gotten filled a number of times without incident. Unfortunately, this last time, when I opened the prescriptions at home, I realized one prescription was missing. I called the pharmacy and was placed on hold for at least 10 minutes before the pharmacist joined the call and stated that they were losing $30 refilling our prescriptions, so they decided to not fill it anymore (but never thought to say anything to us).
This wasn't mentioned a single time in the months we've gotten our prescription filled. It wasn't mentioned when my husband picked up our other prescriptions that day (and the refills were all sent together). Instead they waited until the patient realized and called. We were flying out the next morning, and this isn't the type of medication you can just miss for a few days.
Had this been handled differently, had there been any acknowledgment or apology, we likely would have figured out how to get that one filled elsewhere and keep our others at Purdy. Instead we were treated in a way that left us feeling uncared for as a patient.
On the plus side, I already have a speciality drug delivered through a mail order pharmacy. I've always been nervous about mail order pharmacies, but it's been a great experience. Purdy Costless Pharmacy gave us a reason to move our other prescriptions there too.
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August 2024 by Fallon
Great service, exceptional ambiance. So much better than CVS and Costco. Thank you Allison!
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June 2024 by Mr. A
Wish I could give them 4 stars I have been using their pharmacy for over 20 years but might have to change because they open so late in the day and my work schedule makes it impossible to pick up my medicine some times. Wish they opened at 8am or 7:30am since I get off the ferry and can only get to the pharmacy by 7:10 pm. But other than that purdy costless is the best pharmacy in the state.
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April 2024 by Terry Shelton
This is a wonderful place to do business. Very caring people. Thank you
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April 2024 by Tim Quimby
We normally only get one medications here. They are fast and cost worthy.
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March 2024 by Lisa Love
The best pharmacy experience you will ever have. Is at the Purdy Costless pharmacy. I've used Walgreens in the past, Rite Aid, and target, just to name a few, and this is a completely different experience with an all friendly and helpful staff. One of the many perks is a very minimal wating time. The waiting time is about as long as it takes you to enjoy treats they often have out that are freshly made in store. Also for those who have back, knee, hip or arthritis pain they have comfortable chairs to sit in as you wait to help take further stress off your body.It's family owned, and the integrity ant the compassion of the people there absolutely reflects that in way they interact with their customers.Unlike other pharmacies, they won't tell you, that you need to contact your doctor to do this or to get a refill or renew a prescription, they will kindly let you know that they will be reaching out to your doctor on your behalf which takes the stres of yourself If you are transferring pharmacies to Costless Pharmacy in Purdy which I strongly suggest, the Pharmacist on duty will be more than happy to assist you with any questions or concerns.
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February 2024 by Lu & Lob
This is the gem of a place where I get lost after getting a haircut from 302. It is a decent sized store with big offerings! So happy with the staff and the buyer! Whoever the buyer is, you know how to choose the cutest things!
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February 2024 by Lisa Janine
The best pharmacy experience you will ever have. Is at the Purdy Costless pharmacy. I've used Walgreens in the past, Rite Aid, and target, just to name a few, and this is a completely different experience with an all friendly and helpful staff. One of the many perks is a very minimal wating time. The waiting time is about as long as it takes you to enjoy treats they often have out that are freshly made in store. Also for those who have back, knee, hip or arthritis pain they have comfortable chairs to sit in as you wait to help take further stress off your body.It's family owned, and the integrity ant the compassion of the people there absolutely reflects that in way they interact with their customers.Unlike other pharmacies, they won't tell you, that you need to contact your doctor to do this or to get a refill or renew a prescription, they will kindly let you know that they will be reaching out to your doctor on your behalf which takes the stres of yourself If you are transferring pharmacies to Costless Pharmacy in Purdy which I strongly suggest, the Pharmacist on duty will be more than happy to assist you with any questions or concerns.
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December 2023 by Cliff Quisenberry
Wowza! This hidden gem has it all! I hesitate to post for fear of shopping competition ?. If you can’t find what you’re looking for here, you’re not going to find it anywhere. And aside from the most impressive inventory is an even more awesome & sincerely helpful staff.
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August 2023 by Dana
We used this pharmacy for 17 years and have had many horrible and questionable experiences. My mother-in-law lived with us for about 5 years because she needed care. I handled everything for her. In that 5 years I was randomly hassled about her not being with me to pick up her prescriptions. I never took her with me because she had oxygen to lug around and didn't walk very well. Most of the time it wasn't an issue for me to pick up her medications but there were a few times I had to drive all the way back home, spend 30 minutes getting her ready, and go back and forth again. There was absolutely no reason for this. If they had some type of policy in place they never explained it to us and the apparently only enforced once every few months or so. Other times they would want paperwork filled out and told me it was a new requirement by the state. It didn't make sense so when calling other pharmacies I learned they were strait out lying. The next issue we've delt with was they way they charged for my prescriptions. I was on state insurance at the time so there was absolutely no reason I should have had to pay anything for them. Some months there would be no charge and other months there would be. When trying to find out why I was talked to in a very condescending way. The woman was extremely irritated with me for even asking. She told me they had the best in the business working there which obviously they didn't. I called the insurance and they thought it was strange so they tried calling the pharmacy to find out what was going on. The pharmacy wouldn't even talk to them. Instead of calling Amerigroup I should have actually made a complaint to the state. I found it very odd and maybe a bit suspicious that they would not give me an explanation. Since they went to a computerized system a while back everything has actually been great. No random charges at all! The people working there now are a lot more friendly than some in the past. They are no longer the only pharmacy on the peninsula so I no longer have prescriptions filled there. Now that I don't have to use them I feel comfortable leaving a review.
