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February 2024 by Ian S.
Toxic work environment. They will leave job listings up in perpetuity, despite constantly cutting hours. If you work here part time, don't expect anything more than maybe ten hours a week. Do not shop here, and definitely don't apply.
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December 2023 by Kevin P.
Shopping here for 14 years. The store is good but service at the deli counter is absolutely awful. The wait times for service just keep getting worse and worse!!
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December 2023 by Melissa R.
Happy Holidays. I write this not because customer service is bad, actually quite the opposite. I am surprised they are so chipper and helpful after noticing that the checkers, who stand all day, are standing on bare floor. Perhaps the future health of their knees, feet and backs have slipped your minda. The way a company treats employees says everything. Please reconsider your decision to remove their matts
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June 2023 by James R.
In a pinch yesterday we picked up some chicken and Jojo fries at this Safeway in Gig Harbor. What I mistake that was, we both got sick last night. . The worst part of the meal was the Jojo potatoes which were hard and very dry. Some were ok but they obviously didn't remove the old ones when they made new ones. Really bad. This is the second and last time we have had a bad meal at this Gig Harbor Safeway. Never again!
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March 2023 by Steve F.
Horrible expensive sandwich. Cheap portions. Never again, Safeway Deli!!
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December 2022 by Mrs. P.
I love my GH Safeway! I love all the food selections and for the most part prices are good too. The store's staff are ALL great! Always sincerely cheerful, asking how they can help you, then physically helping you with getting full grocery carts to your car, etc. The friendly guys at the meat & seafod counters go out of their way to help you-same for lady in the bakery. Most staff walk you to the right place when you're looking for an item. Customer Service & mgrs. are top notch & if can't solve your issue directly try to make up for it with a little gift card. The store is clean and well organized. My only suggestions/constructive criticism: I do miss having Quest labs there! One blond lady in Pharamcy seems to always be "unhappy & impatient"? Safeway bakery breads are not as good as they used to be, i.e. sourdough not much flavor (did they change recipes?) & at times store is missing items or has empty shelves but I undertstand the supply chain issues, etc. going on right now for many. FYI I have tried the new Met Market across the street & it may be "pretty" but I'll stick with my Safeway for selections, helpful staff and prices! Thank you.
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March 2022 by Stephanie S.
I'm giving this place 5 stars because the gal at the counter was very welcoming and sweet! I would definitely go back just to see her (in addition to the nice cold beer) :)
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October 2021 by Ralph P.
I just don't understand the prices at this store. This use to be my primary store for groceries until they merged with Albertsons ownership and the prices all went way up. Very basic selection of wines, baking ingredients - produce is just ok. I leave this store shaking my head and wondering why I bothered.
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September 2021 by Harris A.
Safeway is my default grocery store in Gig Harbor so this review only applies to an experience with their pharmacy. I scheduled a flu shot for me and my wife about mid morning and completed the on-line questionnaire to help speed up the process. We arrived a few minutes early to check in. The staff was obviously busy. The individual at the window told me that she couldn't find a record of our appointments and told me in uncertain terms that unless I could show confirmations we would be taken as "walk-ups" and there was a 45 minute wait. Fortunately, I was able to show her the confirmation e-mails they had sent me several days ago on my phone so they took us when scheduled. However, she couldn't find the questionnaires that I had previously completed so they had to be repeated. The actual process of administrating the shots went smoothly. They obviously need to work on the front end part of this process but a "word to the wise", be sure and take a record of your appointment confirmation or you may be in for a long wait.
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June 2021 by Lady O.
Awful deli manager. Yesterday about noon I ordered a combo chicken meal and asked if I could have two chicken thighs instead of 1 leg and 1 thigh. The young gentleman kid had no problem with it but the female manager shook her head and said no! She wouldn't even look up at me and I commented on it and said why are you taking it so personal it's just chicken. I felt bad for the poor gentlemen kid because the embarrassment on his face coming from his own manager towards a customer he even apologized to me. Then there was another female employee that chimed in with this manager to show her loyalty and I explain to both of them it's just chicken you're going to throw half of that away anyway at the end of the day. Neither one of them offered me that I could still purchase, just À la cart... the answer was just No! Very rude very snooty attitude. Quick reminder, it's food people it's food and I was paying for it. Shame on Safeway, some of your employees might need a class on customer kindness and simple adjustments. The money wasn't the issue, I would have paid double.
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April 2021 by Truett Calvin
Good location here is 200 chacters to convey my emotions oooooooooooooo ooooooooooooooo ooooooooooooooo oooooooooooooo ooooooooooooooo ooooooooooooooo ooooooooooooo ooooooooooooooo ooooooooooooooo oooooooooooooo ooooooooooooooo ooooooooooooooo ooooooooooooo ooooooooooooooo ooooooooooooooo oooooooooooooo ooooooooooooooo ooooooooooooooo
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February 2021 by Dave F.
Two Stars for the decent selection and nice staff. Prices kept me from making a purchase. I realize that they include tax in the shelf price, but it's still WAY higher than the competition. Shame too, because I'd much prefer spending my dollars local rather than giving them to a big chain store elsewhere, but that's what I'm gonna do.
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February 2021 by K S.
Holy high prices! Hit any grocery store or Costco before you go here. A 750ml of Captain was $30!! Grocery stores are $10.
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July 2020 by Michael C.
Employee was not wearing mask, refused to Don one and theatened to call the police when I asked her , been a long time customer, will speak to the owner, and will change the review if response is acceptable
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May 2019 by Maria D Johnson
I don’t like how much plastic they use; would prefer more non-packaged vegetables be available. Bulk food bins are open and are contaminated by “snackers”.