The Sleep Number store in Gig Harbor provides adjustable beds that individualize sleep experiences, allowing partners to adjust each side for ideal firmness, support, and pressure-relieving comfort. The smart bed features SleepIQ technology to track and optimize sleep, and the sleep experience can be completed with an exclusive bedding collection. The sales professionals at this location are consistently noted for being helpful, friendly, and patient, with no pressure. They listen carefully to both sleep needs and financial needs, helping customers see the possibilities. Staff are described as empathetic, going above and beyond to solve problems and provide excellent customer service, making clients feel genuinely cared for and turning frustrating situations around. Many selections are available to choose from, and the service is smooth, cordial, and well-informed. Customers express excitement and pleasure with their new beds and pillows, and gratitude for the top-notch support received.
Caitlyn made the experience great and helped us with some tricky logistics to get delivery timing right and saved us some money doing so. She was very knowledgeable of the products and didn’t feel pushed into anything- we’re looking forward to the sleep experience being as great as the store experience with... read full comment
April 2026
Alena was very knowledgeable about the beds, professional and very friendly. She answered all of our questions about everything. The overall experience was 5 star 🌟
March 2026
We were very impressed with the level of courteous service and expertise given us by Caitlyn Snyder at the Gig Harbor store. She answered all our questions and helped us make a well informed decision. Thanks again Caitlyn!
