Soma is a place with amazing and incredible customer service. The staff are super kind, helpful, and caring, making customers feel very comfortable. They go above and beyond to help find a bra that fits perfectly, bringing many different options to try, even for fuller figures. The experience is great and can even be a bit fun, removing stress. They have a great selection and an awesome return policy. The service creates new lifetime customers who will never buy a bra anywhere else, as they provide the right thing with tons of patience. It is a such a good place to purchase underwear.
Best customer experience bye staff and a special Thank you to a very sweet young lady! Leila for going above and beyond to order my pants! Thank you , Gig Harbor store your store has class ☺
August 2026
Patty was a bra wizard and a delight. She went above and beyond helping me find a bra that fit. I am very grateful and will definitely be returning in store for the wonderful customer service. Thanks Patty!
May 2026
I love going to this Soma. Parking right out front. Service team is very knowledgeable and caring. I feel confident in their quality of merchandise. Store is clean, changing rooms are nicely sized and well lite.
