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August 2023 by Zella West
We are doing a owner-build new home construction and Timberland was the only bank that we could find that would finance us. Through the process, our lending agent (Emily) has been amazing and answered ALL of my questions (and there was a lot!) and Kim has been amazing on the draw side of things. Both ladies respond usually within just a few hours. The customer service I have recevied has been outstanding!!
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March 2023 by Brittany Palmer
This bank and the people working here are just fantastic. I can't get over how great they are every time I come in to do business. I come in regularly to make change and I know it can be frustrating for some banks but no one has ever made me feel that way here. So happy to be using them for my business!
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October 2020 by Tara Hendrickson
Love this bank! They know me by name and they have awesome customer service.
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February 2019 by David Jensen
Great customer service, no lines!
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December 2018 by Anne K.
The personal service received from Richard and Jodi at Timberland Bank has been nothing short of perfection. They went above and beyond to close on our construction loan and were there every step of the way to explain everything. They made it clear that they are there for the long haul and not just to bring in our business. I feel confident that whatever my husband I need, they will gladly take care of. I highly recommend Timberland and happily give them 5 stars.
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July 2018 by Joe M.
The staff at Timberland Bank continue to be amazing!! My wife and I have had a number of home loans with Timberland and their customer service has never waivered and continues to be the best I have ever seen. Enough good things cannot be said about the staff and how well they handle the entire process of establishing a home loan. I am the owner of a successful business and an individual who has, and will always base his business based on taking care of the employees and the customers. It is clear that the leadership at Timberland Bank holds these same beliefs. I continue to witness the highest level of integrity and personal customer attention at a level that you simply do not find any longer. Each person that we had the pleasure of dealing with went above and beyond and was top shelf as far as I am concerned. I was so pleased that I am in the process of changing to Timberland as my business banking institution. Thanks to each and every employee at Timberland. You are all a wonderful group of people. Sincerely Joe M.
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March 2018 by Rene Stephens-Kresse
I have enjoyed being a member of this bank. The staff is friendly and professional. There is coffee available inside the lobby. There is a drive through as well as a walk up ATM. This bank offers hayrides during the holidays and pictures with Santa.
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September 2017 by Jennifer L.
Do not use Timberland Bank for a home loan. They screwed things up for the buyers of our home. I learned that they do not have their own in-house underwriting, used an appraiser that made too many mistakes and won't consider an amended appraisal to correct his mistake even though the appraiser agreed to correct it, and waited until days before closing to decide not to fund the loan; causing our buyers to have to start over with another institution that does their own in-house underwriting and will take an amended/corrected appraisal.
