Graham Goodwill is a small, clean, and presentable thrift store. It is well-stocked with a little bit of everything, including clothes for the whole family, nice collectibles, gifts, and summer toys for kids. The store is noted for being very clean, and customers are reminded to bring their own bags. The staff is consistently described as super friendly, helpful, and amazing, providing decent customer service. However, the store's size is very small, with registers towards the back, and the selection of items can be hit and miss. Some customers find certain items to be clearly overpriced. A specific point of frustration is the return policy, which was found to be unclear, as Christmas items were not accepted for return or store credit despite a prior indication that returns were possible. This experience led to disappointment for at least one long-time shopper. The store also does not accept donations, directing donors to another location. Overall, for many, it is considered an average, plain local shop that serves as a quiet place close to home, with senior discounts offered on Tuesdays.
