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February 2024 by Grey Barnum
Place seems nice and organized. When I was there the other day a man, supervisor?, was yelling at associates from across the building. Not a friendly enviornment.
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February 2024 by Christie H.
I just went into this location for the first time, because I was looking to donate some items. Based on the mini mall type of building, I was confused so walked on it to ask if there was an area in the back to drop things off or if I should bring them inside. I was greeted in less than a minute from the time I entered the store. I was able to ask about donations and was told this location is really just a store and the closest Goodwill for donations was clear at the other end of Meridian (120th or 112th -I forget and didn't have my phone to use Maps). This was not a big deal to me and I'm in no way upset. The 3 stars is based on my very limited time in the store. Decent customer service as far as I could tell. It was a very small store with registers I think towards the back (I couldn't see them). Seemed clean and presentable, just small. Nothing to write home about, but not bad. Overall, just plain average. And to me, 3 stars is average. If I go back some time in the future, I'll try to post an update based on a more thorough experience.
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December 2023 by sarah beth
Very rude to customers. Lady working the register acted like I inconvenienced her by having a return. Made an issue about me returning baskets... with the tag still attached! I will never return to this store if the employees continue to make customers feel uncomfortable.
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November 2023 by S N.
This has to be the greediest goodwill in all the land. My daughter wanted a little dolphin ornament, but it wasn't priced. it couldn't be more than a dollar, right? 5.99. For real. I can't afford to shop here anymore. You might as well go to the store and buy it new. I don't know where they get off? Everything in the store isn't some ebay treasure. I'm just trying to survive and maybe get a decent pair of jeans or a freaking ornament for my tree. The employees have gotten ridiculous, too. One constantly reeks of weed. She must toke up outside and then walk around glazed in the store. Another one harassed me because I didn't agree to rounding up my purchase total. All in all, there are better goodwills than this. I don't know where this goodwill thinks they are and they have definitely lost sight of what they are. Your not helping the community by charging outrageous new prices for used stuff. It's called a charity shop for a reason. Pathetic.
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July 2023 by Sheena Q
I had a weird and embarassing experience here recently, went in to find some board games and just look around, found a few and went to the register. The cashier was acting really stressed out and dramatic, she was very loud and yelling out she needed help really bad cause i had a card issue, was telling everyone it must be a prepaid card (when it wasnt) and how much do I have and acting like its the most stressful situation for her. Everyone was staring at me and it was really embarassing how loud she was, I felt it was intentional because she was quite rude and not professional . I used the wrong card so it was my fault but she kept saying she was glad it was my fault and not her fault, brought 2 managers over just to refund my money and still had me buy the board games when I kept asking to just get a refund and leave cause the whole experience just made me uncomfortable and I changed my mind. This was my first time and last time here, there wasnt that many people in there but the way she was behaving, you would think it was packed and actually stressful. Prices suck but I think its all Goodwills, just go to deseret industries, prices are better, store is bigger and you dont get embarassed by rude staff
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June 2023 by Amber Baxt
I come to this Goodwill often because it's not too far from my house. I have never really had a bad experience until today.. aside from the fact that I think they are a bit overpriced.Today I was in the store and shopped for almost 2 hours. As I go through the racks I always straighten out the clothes as I comb through them. This just allows me to see everything so no biggie but it helps them as well. One of the employees even thanked me.Throughout the store they had a few random racks with some clothes on them and I kept seeing an employee go back to that rack and grab clothes to put them out on the floor. I thought it was a rack to put back what you didn't want. So I had a few items I decided I didn't want. I arranged them by size and put them on the rack instead of just randomly placing them wherever like many people do. All of a sudden an employee (an older woman with reddish blonde hair and glasses) comes up behind me and says, "No! No no no no no.." So I said, "Is this not a rack to put things that you don't want?" She said, "No". So I grabbed the clothes back off the rack and said, "Ok I'll put them back." I walked around the store and put them back. She said nothing else. So rude.I went up to the front to pay and she had been working the register so I was doing everything I could to chill out. Thankfully a nice man was at the register who mentioned that he got called in today even though it was his day off. Even so, he was happy, smiling, and very nice. I probably spend $250 a month at this Goodwill. They will never see me again. I suggest you skip this place and go to Desert Industries down Meridian. They are always very nice and helpful.
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June 2023 by Chelsea Colby
I have spent hundreds and hundreds of dollars over the past few weeks at this store. And every time I have been I am more and more disappointed in the horrendous staff. They’re uneducated and terribly RUDE. I have not met one nice employee. I will be finding a near by location to go to. I’ve finally had it with the staff and will never go back! Sad.
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March 2023 by Inna Kozieieva
the fitting room is not open and prices are sometimes too high
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January 2023 by leslie isom
Asked to use the bathroom...covid is over...nope can't allow it...well I'm not going to leave the cart walk to another store to use that bathroom...if I have to leave I'm not coming back...open the restroom
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December 2022 by Crystal Oleary
So i have been shopping here for YEARS.. the other day i finally found out that you can return if it dont work or broke. Today for the first time i tried returning 2 young child Christmas outfits that were to small.. and clearly over priced.To only had been told nope sorry we dont do that with Christmas stuff. Wich totally is NOT posted. I would NOT have purchased these items had the employee the week befor told me i could RETURN FOR EVEN STORE CREDIT. wich is fine since i never miss a week shopping there it was my quiet place close to home. And most of the employees are amazing. .. so needless to say i wont be shopping there. With there over priced LIES
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December 2022 by Donald George
Goodwill prices are getting too high , for free and donated stuff. It's second hand NOT NEW
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October 2022 by Luis Servin
Short hours mainly catered to rich women. Closes early while yes for the lower middle the prices have soared rich and affluent customers get bargains because it's pocket change. This place is like a gas station in choosing if people use the restroom. This location does not have any signs saying no donations until you get there. They will only accept donations from "some" not all. Mainly women's clothes very few children's but even less for men. Overall not good mainly a for profit business who wants you to shop but find a bathroom elsewhere and does no provide 8 cent cheap bags but pricey close to three dollars
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October 2022 by Rmt
Prices are good and I can always find something I've been needing.
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August 2022 by Luis Rodriguez
Small store but has a little bit of everything. Staff is super friendly and helpful. Very clean store as well. Remember to bring your own bags as this store is helping out with getting rid of plastic bags.
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August 2022 by Pat Timbrook
Well stocked with clothes for the whole family. Nice collectibles, or gifts of nic naks.Kids can pick a summer toy. Tuesdays are senior day worth a discount.