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March 2024 by Bennie Ramming
Ky was amazing
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February 2024 by Joyce Kleps
Maeghen was very helpful.
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February 2024 by Nee Blondie
Knowledgeable staff friendly
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February 2024 by Katyuska Rodriguez
Excellent attention and attitude from customer representative, Aric. He resolved my problem very fast. 100% recommended this store.
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February 2024 by Rob Lloyd
I came in right at closing time, and these folks went above and beyond for me. Stephanie made sure my device worked as it should because I needed it for an important meeting at work the next morning. I highly recommend this store and Stephanie!
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February 2024 by Jeremy Morton
I didn't get the girls name, but she was clueless. Told me one thing, when three other stores all said the same thing, which was the exact opposite of what she said. This store has gone down hill. I suggest the employees get better training.
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December 2023 by Randy Scalf
Was going to switch went in, and a young lady met me. As we went, we found I needed to unblock my credit. I asked her what credit report they used so I could unblock that one for a short time. Her exact words were"I don't know, I don't have any credit, just unlock them all." I walked out. I refuse to endanger my 850 credit because some ignorant girl doesn't care.
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October 2023 by mike gyger
Went to figure out why I couldn't hook up to all my devices. The guy that waited on me knew what he was doing, told me what to do, and if it didn't work to bring my device in. He got it to work, and everything ran great off the t-mobile wifi
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August 2023 by Mae Lee
My grateful appreciation to Kero, a very knowledgeable young man who not only worked with my ailing phone, he also explained how to use it more efficiently. I will definitely recommend family and friends to Kero, such a fine technician.
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May 2023 by Rachel Walters
Best customer service. Extremely helpful and knowledgeable. Makes your experience a great one! Highly recommend
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May 2023 by emily bowen
Had the best T-Mobile experience today! The workers were so helpful in helping me upgrade my phone!! Shawn and Kuro where so useful and knew exactly what they were talking about! Best T-Mobile experience yet! I would recommend this store to anyone!
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March 2023 by Madhatter
Today I stopped in with a broken phone Successfully I was able to get a new phone thanks to cool kero, And his CO worker jayla.... Thanks! I might also add they were personable and professional And have good customer skills. My old phone supposedly had a screen protector that was put on that never existed.....✌️
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February 2023 by Aubrie Rose
Having difficulty cancelling my account with TMobile, I had the unfortunate circumstance of being charged regardless of my efforts. I called customer service to have the account cancelled as soon as I switched carriers but, didn't receive proper help/information. With the help of Jayla, I was able to resolve this problem - after listening to my side of things, she followed through to speak with whomever could help. She had empathy for my situation and didn't leave me hanging with a bill that I tried to dissolve initially. I appreciate her kindness and acts of diligence on this matter - she deserves a bravo/encore!Thanks - Aubrie Rose
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January 2023 by Bobby G.
I needed to trade my router in this morning because it was not working properly. The young lady that helped me was so nice and very helpful thank you!
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September 2022 by Dee Ballard
The employees didn't seem to be very happy about being there on a holiday and, although polite and trying to help, not very knowledgeable about how to take care of a problem.