-
October 2023 by Madison Backus
Mail lady left a note at the front door that no one was available to sign for a package when I was standing 20 feet from her in the driveway unloading my garbage can from my truck… I’ve had multiple issues in the past with the same person and the supervisor never addresses the issues.
-
October 2023 by NAIRA MIRZOYEVA
I'd give it zero stars if I could. No one even tries to work or answer questions. No one picks up the phone. They tell you the case was resolved but , in fact, NOTHING was. Terrible !
-
September 2023 by Jocelynn
Very under staffed and it shows in their performance. I have been there several times with slips saying I have packages to pick up in the office but when I take the slips to the desk they cant find them. I am sick and tired of having to go out of my way several times a day for something that should be picked up on the first trip. Most of the packages are for my husband so I don't have the tracking numbers to give them. I shouldn't need that anyway if the packages have been deemed delivered by both the sender AND the post office.
-
August 2023 by Malisa Perry
Update: This post office is a joke!!! I had 2 packages out for delivery today and they delivered one but the other was marked no delivery access. Can someone please explain that one? because what the actual heck!!Don’t count on being able to ever mail anything here. They always seem to have the window closed for one reason or another.
-
July 2023 by Dalene Johnson
Nothing to do with my regular mail carrier, but everytime he goes.on vacation his sub is horrible. Monday I didn't get my mail, Tuesday when she brought me my package she said she put it in the mailbox. It wasn't Mondays mail. Wednesdau I left her a note and said I still never got my Monday mail. Thursday my neighbor called and said one of the other neighbors called her saying she had my mail. Today I had an Amazon package that was suppose to be delivered by USPS and mail person says it was left near the front porch. I was home mail person didn't even come in my driveway. I'm assuming she left it at the wrong neighbors again. I cannot go check because I cannot go on the road as it is a private road and was told I would get sued if I go on it.This substitute mail person needs to figure out her route as she has been doing it long enough. This route is one that goes down 224th into the country and then down to Jensen
-
May 2023 by Gypsy Queen
It's been a couple weeks, but 2 of my packages showed delivered to my garage. I do not have a garage. And my packages were not anywhere on my property. I drove into the Graham post office to speak with someone about my packages being delivered but not to my address. The manager, Millie was very helpful. She located my packages and had a route carrier go back out to retrieve my packages that had been delivered to the wrong address and redelivered them to me. I had them within about an hour after Millie located them. I am grateful for Millie's quick investigation to find my packages and make things good. Thank you, Millie!! I appreciate you.
-
April 2023 by Marisol
Very kind clerk helped me! Went above and beyond to help with packaging a gift that couldn't fit in a regular flat cardboard envelope. Thank you so much!
-
April 2023 by Rebekah Smith
Hit and miss with packages . I do get a lot of packages but instead of putting them on the porch they try to cram them in the mailbox and most of the time the packages get ripped . It's absolutely ridiculous how much they stuff in there .
-
March 2023 by Mark Schenck
This is by far the worst experience I have had with a postal service office. I moved to a new house December 2022. The first three days we received our mail and then went two weeks without our mail but received 2 different neighbors mail in that time. I called the office more than 50 times in a two week period yet they do not answer the phone at all. I put in a service request on the USPS website and several days later I received a phone call from the manager of this office. The managers response to my concern of W2s, utility bills and my mortgage State sent was “Just call them and ask them what you owe.” He seemingly could not care less that my mail is being misplaced even though I received informed delivery emails showing what they were supposed to deliver. The manager then closed out the request. I continued to go without mail but got emails for informed delivery. I had to file two more requests and go in person to see the manager. I told the manager that I believed the simplest solution would be to just open the boxes and find the missing mail. To which he said he would do it the next day. I received my mail up until about two weeks ago. I started receiving another neighbors mail again. The postal worker reassigned my mailbox to a new neighbor without telling me. So I continue to place their mail in outgoing and it continues to be placed back in my box. This office is atrocious, I would put 0 stars if it was an option.
-
February 2023 by Ryan R.
should be 0 stars. Why do they even have a phone line? Ive been calling for 3 days non-stop every 15 minutes or so they do NOT pick up. Is this facility staffed?
-
February 2023 by Becky M
Honestly, I've has my ups and downs with this post office. Nothing to negative BUT today, my mail lady had dropped my mother's cremation ashes and she had said her condolences to me. ThAT gesture meant so much to me! Thank you for being kind to me in my time of need. I hope she sees this because I want her to know how thankful I am for her words. ❤️
-
February 2023 by Michael Hudson
I've lived in the area for several years and have more mail returned to the sender than I do successfully delivered. I repeatedly submit updated notices to the carrier and USPS and despite that the service doesn't improve.
-
December 2022 by Crystal Joy
Every single time I come here they have one person behind the counter with a line out the door...sadly, they only open the side door for pick up for box holders located in KAPOWSIN...this is the GRAHAM location, please help GRAHAM box holders as well. I've not been able to get mail delivered to my house, so they "hold" it at the Post Office, so then I started mailing things to my PO BOX, I'm getting the SAME message...that my packages are being "held" at the USPS location...which is where my PO BOX is. I've had a few times now that there was a slip in my box for pick up but only get half my packages so I'm having to make return trips once I get home and find that not all of my packages have been given to me even though they state they are being held at the USPS for pick up. Worst customer service I've ever encountered at a Post Office location and I've moved/traveled all around the US. Do not recommend getting a box here, find another option or you will be encountering missed packages, long lines, and a very poorly managed location.
-
December 2022 by Kaicee Baines
This post office is one of the worst.You call they are rude. You go in and try to be nice they are rude. I have been waiting on a package that I have sent here every 2 weeks. It's dog food so it's usually left by the door. I get a message saying it was undeliverable because it doesn't fit in the mailbox... um are you serious so for the past 2 years of having this same delivery that gets left by the door everytime now you say it doesn't fit? Just wow but yet the mail lady's friend lives across the street and she jumps her fence to make sure the package is delivered.
-
December 2022 by Mark La Pointe
I never know when or more importantly if they're even coming that day. They show up 4 days a week. Drop off mail come by again later and drop off more. Surprised to find it next day. Absolutely b/s.
