Jess Ford, the local Ford dealer, is dedicated to providing exceptional service and meeting the diverse needs of the community. Whether it's for new car sales, used car sales, or vehicle service, the team at Jess Ford consistently delivers outstanding experiences. One customer shared their positive experience when their Maverick pickup needed attention. The staff at Jess Ford were attentive, quickly diagnosing the issue and resolving it before the official opening hours, all without charge as a learning opportunity. Another customer praised the dealership for their responsiveness and ability to assist with their key cutting needs, highlighting the excellent service provided to the local community. Customers have also appreciated the no-pressure sales approach at Jess Ford, allowing them to explore their options without feeling overwhelmed. One customer, in need of a replacement vehicle, was guided through the process by the knowledgeable staff, who helped them find the perfect 2022 Escape that met all their requirements, from the cold weather package to the advanced safety features. With a great selection of vehicles and a focus on customer satisfaction, Jess Ford has earned the trust and loyalty of the local community. Whether you're in the market for a new car, need service for your current vehicle, or simply require assistance with something as simple as key cutting, the team at Jess Ford is dedicated to providing the highest level of service and support.
My trucks water pump went out stranding me in Grand Coulee while pulling my trailer. They jumped right on it and I was back on the road by lunch. Great customer service and flexibility to help me in my emergency
November 2024
Bought a 2013 F150 Nov 2nd. Truck was as described. Communication with Ty Jess was great. They brought the truck over from Pullman for us to see/drive. Very pleasant experience. Price was less and condition better than I was finding elsewhere. It was worth the drive.
October 2024
Our Ford’s air conditioning had been breaking every summer for 6 years, this Ford finally fixed it for good! We have always had great service with their team.