-
August 2023 by Terry
Been les schwab customer for almost 40 years, always been very happy with them especially there customer Service. I took my car in for tire rotation and was told that needed new tires because all four tires were worn on inside outer edge, said I needed alignment which caused this. Funny because this shop did my last alignment little over four months ago, my tires still have good tread bought them little over year ago.
-
August 2023 by Jessica Rae
It was extremely hard to find the words for this review. Granted we did accidentally purchase the wrong size rims for our car (2mm off) I own that. Les Schwab had installed them on three separate occasions and balanced them. I took my car in for mild vibration when going over 70MPH and was told my rims are the incorrect size and they cannot let me leave on those rims. BUT they could install my STUDDED snow tires which has missing lug nuts and let me leave on those. Mind you I’ve been driving on the incorrect rim size for over a year and 9,000+ miles with no issue, no vibration, and perfect alignment. To say I am frustrated is an understatement, the manager was not easy to deal with once questioned and refused to give us our car back in the same condition I brought it in.This was also after the Davenport location tightened the snow tires lugs on so tight the previous winter that they had to drill studs out and replace one rim due to the damage they did. Which is why I’m missing lug nuts for the set.Overall we have had nothing but issues and poor quality work from both locations.
-
August 2023 by Marian Wall
We had a blowout on one of our 5th wheel tires 20 miles from the LS Grand Coulee store. We changed to our spare and called ahead to make sure the Grand Coulee store had a new tire for us. Which they did. We pulled in and Kenny greeted us and got right to work getting the new tire on and putting our spare away. Thanks for the speedy service.
-
August 2023 by Mark T
These guys went above and beyond to save my Vacation, thank you so much guys. They are rockstars when it comes to helping the customer, I had a trailer bearing and hub go out on my boat trailer 20 miles away, it was saturday afternoon and everything was closing. I came in with the hub which was ruined and a hope and a prayer of finding the right parts. With some problem solving these guys got me what I needed to get me on the road. They could have said yeah sorry we will have to order it but instead they treated me like it was their vacation on the line and made it happen. Thank you so much guys! you Rock!
-
August 2023 by Joan Emerson
Always get great service from these guys. I’m 75 and front tire was flat. Randy came out and put spare on for me. So appreciate this business.
-
July 2023 by Berney T.
They were good! Tire pressure checked. Tire service was good. Got new tires with warranty.
-
June 2023 by sandy rief
I found a screw in the left rear tire of my truck while camping at Banks Lake. It hit a steel belt and the side wall was bulging out. I was fully loaded with a pickup camper towing a boat. I had my 2 dogs and wife with me. The new manager Seth met me at my vehicle immediately as i pulled up. He is very pleasant and professional. They hooked me up with 4 new tires and got me back on the road quicker than I expected. Thank you! I highly recommend Seth and his team.
-
February 2023 by mAtt alverson
These guys may not be the cheapest, I don't kno, but they are always fast and friendly and seem to go the extra mile
-
August 2022 by David Olson
Quick and easy getting new tires for my truck along with an oil change and alignment. The staff was very professional and finished up my truck an hour before they told me it would be ready!
-
August 2022 by Cheyenne McLaughlin
The guys there are great and service is fast
-
July 2022 by Monica Reed
Came in on Monday with bad tires on my work truck, no tires in stock ? But Randy got them ordered and I'm here a day early ( Wednesday)and they made time to put them on today. Thank you all, for going above and beyond ?
-
May 2022 by Daniel Hardy
Best Les Schwab I’ve been too! Came in with a messed up tire which ruined my day, they fixed it in under a hour. They deserve a raise! Best service I’ve had, thanks Kenney and staff!!
-
November 2021 by Johanna's Adventures
These guys are awesome. They are very helpful and funny. Grateful to have this company in GC
-
November 2021 by Dave Hinton
Make sure you never get your brakes done here or any less swab they will lie to you they said I had 1% left. Come to find out I had 60% and $1,000 for 30 minutes work pretty expensive just be smart and shop around
-
September 2021 by MIKE BECK
Changed my oil and filter and was done in 30 min. Made my appt. the day before. Friendliest schwab I have ever been to.
