O'Reilly Auto Parts offers a wide selection of parts, tools, and accessories. Customers can find helpful folks who know where items are located and will walk them to the section, ensuring a quick exit for those on a mission. While sometimes understaffed, the team makes up for it with knowledge and assistance. The store provides valuable services such as free battery testing, wiper blade and bulb installation, fluid recycling, and Check Engine light testing. They also resurface brake rotors and drums, and offer a free Loaner Tool program for those needing special tools. Senior customers have found the staff goes out of their way to install headlamps or inform them of vehicle needs. The staff is described as amazing and knowledgeable, with a top-notch manager and crew members who treat customers right and find anything needed. One customer experienced exceptional service when a manager returned to the store after hours to help find a needed part, demonstrating awesome customer service and a well-managed, friendly store.
Great Customer service.. Christopher went above and beyond customer service. Changed light bulbs and tested and installed a new battery.. That's is true customer service..
November 2025
Rebecca, Assistant MGR/ISS was VERY helpful and knowledgeable. She met us at my car to use the code reader and printed out the code and sold me the parts I needed as well as new headlights since my yellow ones suck. Very good customer service!
November 2025
Kelsey, was knowledgeable and help right away. It was a pleasure doing business with hope ,hope she is there a long time.Stanley St, Granite Falls. WA. THANK YOU.Kelsey.
