-
July 2023 by Benjamin Davis
Fast and friendly truck rental. The 16' truck had more than enough room for a 2 bedroom condo. Renting a truck from here was probably the easiest part of my move. Would definitely rent a truck from here again if needed.
-
June 2022 by Carlin Comm
A very good experience, overall. I had a short wait on the truck pickup, and no wait on truck (van) drop off. On the van pick up I asked about veterans discount and found there was one, also we made a change to the destination and drop off point, all handled easily by the agent. The van was in good condition, no problems on the drive.
-
June 2022 by george jahn
Everything as agreed with reservation. Agent helpful enough.
-
May 2022 by Terence Fowler
Had confirmed rental truck. They called me an hour before I was supposed to pick it up telling me they had no vehicles available to rent. So now I am sitting here with movers and no truck.
-
November 2021 by Geary G.
Great experience. I was helped by a great group of ladies. Fully recommend . Great customer service
-
September 2021 by Heather Wong
I wish I could leave zero stars. We reserved a truck weeks in advance, only to be called less than 24-hours from our move date to be told they didn't have a truck for us. No apologies. No offer to assist us to find another option. They left us high and dry with no explanation. Avoid this company like the plague.
-
August 2021 by Yann Riche
Efficient, friendly, affordable. This is everything i wanted from a moving truck rental company. Worked without any issues.
-
August 2021 by Gregg Frey
Worst place ever....reserved a 26' truck about 3 weeks in advance online, everything looked good. Then we a call after 5pm, 3 days before we MUST have a truck.....some joker rather rudely states "we don't have a truck" ....wasted another day waiting for a manager to call around....all they offered was a 16' truck....NO!!GO TO DELS in Woodinville...they guarantee your reservation! Well worth the bit of an extra drive....nice real semi-truck, super clean, very astute staff.Will never do business with that bait-n-switch joke in Issaquah.
-
July 2021 by Ann F.
Reserved a truck weeks before moving. Less than 72 hours before my move they called to say they had no truck. They made no appologies, they made no effort to find a truck at another location--nothing. In fact, they couldn't understand why I was upset that I had no truck on a Saturday in July. A crew full of people to move my stuff and a deadline to be out of the house; those I have. I have no truck and they act like it's no big deal. Any idiot can take a reservation...it's keeping the reservation that is the hard part,
-
June 2021 by mandaa nyam
It is more budget friendly than other truck renting brands and it was more available as well. The front man was really friendly and handled everything for me.
-
May 2021 by Mohammad Mukhtar
Quick, easy, and professional. Rented a cargo van for the day, and it was hassle-free. Many thanks!
-
April 2021 by Mike S.
do yourself a favor and go with uhaul. or anyone else. the worst moving experience of my life. what's the point of making a reservation if they don't have what you reserved a week ago. i had to go with a bigger truck or a cargo van. moving an entire house in a cargo van. are you kidding me? they also didn't honor the rental price of my reservation but charging me for the larger truck. i get it, i'm renting a larger truck. but you also didn't have what i reserved. nothing to take care of a customer other than "oh sorry we don't have that". and just charge us more. the truck also sucks... in the back of the truck, it's dirty, the floor isn't even. the ramp latch wouldn't stay open so you need one person to hold a latch down while another pulls the metal ramp out. just a head ache of problems. save yourself headache and extra stress and never rent from this place.
-
September 2020 by Virginia S.
Well. I know this is long over due, but better late than never. At first I was skeptical from hearing about all of the horror stories people have experienced when renting from Budget. Not this location in particular, but in general. When I first went and reserved a truck online, the price was a bit much. Then when my husband asked me to see if I could pick up the truck a day earlier, the price had dropped drastically. I was so shocked at how cheap it went down. So that was definitely a plus! We picked the truck up and the young man working in the front had wonderful customer service. He was very knowledgeable and super quick. The truck was nice and clean, and most importantly, got us all the way back to San Diego, Ca. in one piece. I was afraid it would break down on us because I'd seen past reviews, but it ran great. I'd definitely rent from budget again.
-
September 2020 by amol patil
Don't book from Budget. They will cancel your booking at last moment. So unprofessional!!
-
July 2020 by Vicki Schoonover
Since my insurance cover additional drivers I had my son drive the truck back for me. With me in the passenger seat. The female working there made sure to let me know how much trouble I would have been in. I have vertigo and was dizzy from heat and felt safer with him driving. She made sure to add it on my bill. Will not be using them or recommending them again. Rude way to talk to customer. She could have very said because he drove it back there will be an extra fee, not talk to me like that!!
